Description Do you want to get up every morning to work on an opportunity with a massive impact for Amazon? Do you have the willingness to operate under uncertainty, the appetite for learning, and the ability to deliver innovative solutions to customer pain points? We are seeking an experienced Program Manager to join the Profit Intelligence team. Profit Intelligence provides granular profitability data for WW Amazon Stores, enabling 30+ large scale systems to make 1B critical business decisions daily while supporting 15K+ users with performance reporting to optimize cost-to-serve. Our charter is to ensure our products correctly reflect historical unit level economics for billions of shipments annually as well forecasted economics across multiple time horizons. You will play a key role in driving accuracy improvement projects with S-TEAM visibility. The role is equal parts strategy, operations, and stakeholder management, and it entails collaboration with worldwide partner teams, coordination with technology teams, and document writing and goal reporting for senior stakeholders. Key job responsibilities • Interact with SMEs, Business and Finance owners, and multiple Development Teams to define and deliver accuracy improvement projects. • Lead the effective and efficient delivery of the large, complex projects. • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. • Maximize resources for the greater good of the organization. • Identify, assess, track and mitigate issues and risks at multiple levels. • Create, maintain and disseminate project information to stakeholders. • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities About the team This role is on the Profit Intelligence team within Selling Partner Services. Basic Qualifications - 2+ years of program or project management experience - 2+ years of working cross functionally with tech and non-tech teams experience - 2+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 2+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.