Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. As a Genius Bar and Today at Apple Operations Team, we develop the global strategies and programs that empower our teams to drive loyalty and provide one-of-a-kind, only-at-Apple experiences. We do this through cross-functional collaboration, exceptional project management, continuously analyzing performance, and partnering globally to ensure seamless execution and refinement of our initiatives. We are looking for an outstanding Program Manager that is skilled at creating, building, leading, ideating, planning, and driving tools, programs, and resources that enable and equip teams and leaders to best care for customers. This Program Manager will deliver on Apple’s goals and objectives for Retail by giving teams everything they need to remove friction in the customer experience while ensuring leaders are equipped and supported in leading their teams.