About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are seeking a dynamic and proactive Program Manager to act as the central coordinator for a large, complex, multi-disciplinary project. The ideal candidate will synchronize various teams and components to fulfill program requirements and timelines efficiently. Responsibilities Proven Expertise in Project Management: Deep understanding of project management principles, methodologies, and best practices. Experience with Agile, Waterfall, and/or Lean project management methodologies. Project Tracking: Develop and maintain comprehensive project tracking tools accessible to all stakeholders to keep the large task force aligned and on schedule while staying aligned to large company goals. Vehicle Services: Possess a solid understanding of vehicle service operations, tooling, and parts requirements to effectively strategize and manage repair campaigns for large fleets of vehicles. Or similar experience. Strategic Project Expansion: Continuously monitor how the Service Campaigns are progressing relative to the established roadmap and deadlines, identifying any gaps in our service infrastructure. Proactively engage with both internal and external partners to bridge these gaps, ensuring that service campaigns stay on track and meet their deadlines successfully. Advanced Problem Resolution: Tackle complex problems proactively, utilizing analytical and strategic thinking to develop effective solutions under pressure. Pressure Testing: Anticipate potential challenges by pressure-testing various scenarios, ensuring robust plans are in place to address unforeseen issues. External Partnerships: Develop and maintain robust relationships with external partners to promote collaboration and ensure the ongoing success of programs. Serve as the central liaison between technical teams, operations, and external stakeholders to guarantee complete alignment and clarity on project objectives. Cross-Functional Liaison: Act as a bridge between cross-functional partners and field service teams to gather feedback, pinpoint improvement opportunities, and lead initiatives for continuous enhancement of system tools and workflows. Documentation and Standards: Support the formalization of program documentation, establish standards, and develop training materials and foundational processes. Feedback Loop Establishment: Create and maintain a constructive feedback mechanism between field teams and operations to foster ongoing communication and improvement. Innovative Environment: Foster a welcoming environment for new ideas by being naturally curious and open-minded, encouraging innovative thinking across the team. Obstacle Navigation: Identify potential obstacles early and collaborate with team members to overcome challenges efficiently. Qualifications 3+ years of proven experience in managing large-scale, multi-disciplinary projects. PMP Certification Preferred Exceptional organizational and project management skills. Strong ability to develop and maintain effective project tracking systems. Excellent communication and presentation skills, comfortable with audiences of varying sizes. Demonstrated ability to build and maintain strong relationships with external partners. Creative problem-solving abilities with a knack for implementing structured solutions. Ability to collaborate effectively across all levels of an organization. Naturally curious and open-minded, with a passion for fostering innovation. Proactive mindset with the ability to anticipate needs and act accordingly. Flexibility to adapt to changing project scopes and organizational needs. Travel 30-50% of the time Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.