USA
1 day ago
Program Manager, Strategic Accounts

The Program Manager, Strategic Accounts is responsible for driving the execution of key programs that support Pearson’s strategic enterprise account growth and sales effectiveness within the enterprise ecosystem. This role will lead cross-functional initiatives, manage enterprise account planning processes, and optimize sales execution to accelerate revenue, deliver exceptional client value and deepen strategic enterprise customer relationships.  

The ideal candidate is a structured problem-solver with strong program management skills who effectively navigates complex, matrixed environments. They will play a pivotal role in ensuring ongoing strategic alignment with the client, driving rigor and results across large-scale enterprise engagements.  

Key Responsibilities: 

Program & Project Management: 

Lead and manage the execution of enterprise account plans, ensuring cross-functional alignment, timely approvals, and coordinated execution of strategic initiatives.  Own program and relationship governance for steering committee meetings, account reviews, and executive touchpoints, ensuring follow-ups and action items drive measurable impact.  Develop and refine repeatable frameworks, project plans, and best practices for account planning, business reviews, and joint go-to-market initiatives.  Mobilize cross-functional teams to respond to new customer needs, ensuring a structured and proactive approach to key opportunities.  Identify risks and roadblocks, proactively driving solutions to ensure smooth execution of initiatives.  Implement and provide a regular cadence of reporting on account plan status, to help Client Partners identify where there are delays and where priorities need to be focused  

 

Sales Account Planning: 

Optimize account planning workflows by identifying inefficiencies and implementing process improvements.  Work closely with sales leadership to streamline deal structures, approval processes, and contracting cycles, improving deal size and velocity.  Collaborate with finance and operations to align sales processes with performance metrics, ensuring predictable revenue growth. 

 

Data-Driven Decision-Making: 

Turn account intelligence, competitive insights, and revenue forecasting into new sales strategies for value delivery and incremental revenue growth.   Utilize AI-driven analytics and data visualization tools to deliver clear, actionable insights to leadership and clients.  Track program impact and continuously refine execution strategies based on performance data. 

 

Cross-Functional Collaboration & Stakeholder Engagement: 

Serve as the central coordination point among sales, marketing, customer success, and finance, ensuring strategic alignment across client-facing teams.  Partner with solutioning and product teams to align Pearson’s offerings with evolving enterprise customer needs and market trends.  Drive and enable the execution of strategic growth initiatives, including account-based marketing, customer retention strategies, and revenue expansion programs.  Facilitate and lead quarterly business reviews (QBRs), strategy workshops, and executive briefings with hyperscaler partners. 

 

Qualifications & Skills: 

Education: 

Bachelor’s degree in Business, Marketing, Sales Operations, or a related field preferred. 

 

Experience: 

5+ years of experience in program management, sales or sales operations, or enterprise account management within a B2B or consulting environment.   Strong background in enterprise sales strategy, program execution, and cross-functional collaboration.  Hands-on experience working with CRM systems (Salesforce preferred), sales analytics, and business intelligence tools.  Demonstrated experience using AI-driven tools and automation to conduct account research, enhance decision-making, and streamline workflows. 

 

Skills: 

Structured problem-solver with strong project and program management expertise.  Excellent organizational skills, with the ability to drive multiple initiatives simultaneously.  Strong storytelling and analytical skills, with proficiency in presentation preparation, data analysis and forecasting.  Exceptional communication and stakeholder management skills, with the ability to influence senior leaders and cross-functional teams.  Entrepreneurial mindset with the ability to work independently and bring structure to ambiguity.  Ability to leverage AI-powered technologies to optimize sales processes and operational strategies. 

 

Why join us? 

This is a high-visibility, impact-driven role that provides the opportunity to lead strategic programs, drive revenue growth, and optimize Pearson’s engagement with enterprise clients. If you thrive at the intersection of program management, sales strategy, and cross-functional collaboration, we’d love to hear from you. 

 

What to expect from Pearson

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Maryland, New York State, New York City, Washington State, and Washington DC laws, the pay range for this position is as follows:

The full-time salary range for this position is $130,000 to $155,000.

This position is eligible to participate in the annual incentive plan, and information on benefits offered is here.

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