The Program Manager II will be a critical member of the JWN Operations Planning team, owning the processes that define consensus throughput and storage capacity values throughout the Supply Chain. This role will require extensive partnership with Industrial Engineering, SC Operations, Store Operations, Transportation, and Network Strategy. These consensus capacity values will be used to assess risk in both near and long-term plans and inform where mitigation efforts are required. This role will own program that oversees the setting of capacity values as well defining the operational playbook in advance of peak seasons.
This role will have three primary focus areas: 1 – Setting Consensus Capacity, 2 – Coordinating Monthly Programs & Mitigation Efforts, and 3 – Ad Hoc Analysis. This role will require navigating complexity, attention to detail, and comfort in driving collective decision making. The ability to influence disparate stakeholders will be critical to success and ensuring that JWN optimally utilizes the available network capacity through Anniversary and Holiday peaks.
The ideal candidate for this role has background in Supply Chain Capacity Planning and deep experience in managing complex initiatives, driving executive alignment, and deeply analytical mindset. Relevant experience in retail supply chains preferred.
A day in the life…
Drive monthly process to align on consensus throughput and storage capacity valuesLiaise with IE and Operations partners to refine capacity modelsGuide Product & Tech teams on implementing systems to systematically serve capacity dataDefine roadmap for capacity planning capability developmentOversee capacity mitigation efforts in the short to mid-termTrack dependencies and key milestones across internal and external teamsTake on ad-hoc analysis to resolve planning risks and drive executive decision makingYou own this if you have…
5+ years of program management, process improvement, or capacity planning experience in a Supply Chain settingField level experience in Warehouse operations, Industrial Engineering, or other capacity managementProven track record of managing multiple priorities and coordinating various stakeholders to drive actionProactive mindset with ability to create and manage workplansStrong verbal and written communication skills and comfort in engaging with business leadersAdvanced Excel and PowerPoint skills, with additional experience in Tableau, Power BI, and SQL preferredWe’ve got you covered…
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Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: 92,000.00 - 155,000.00 USD AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf