Working within the Research Engagement Services Strategy and Operations Program Management team, you will design and implement cross-functional workstreams for our top strategic programs. You will guide the program teams to improve our business processes utilizing detailed project plans and frameworks. Your ability to be proactive, detail oriented, agile, and an excellent communicator will be essential in achieving targeted outcomes and drive innovation.

Role Description

Lead cross functional projects and programs to design new processes.Be an operationally excellent problem solver by iterating people and process aspects of the pilot scope until desired results are achieved.Be fluent in data and analytic needs and partner effectively with data analytics teams to generate needed insights for workstream objectives.Manage stakeholders and business owners effectively – ensuring alignment on objectives, key result targets, and people & process implications are agreed to.Partner effectively with the Tech Project Management team on the technology implications and opportunities for improvement for scaling workstream pilot’s best practices to the larger business.Partner effectively with change management team to prepare pilot best practices for deployment to the rest of the business – ensuring the S&G team has clear updated standard operating procedures and information to communicate and coach new ways of working effectively. Foster excellent program management and advance standard methodologies by following and continuously improving project, program and portfolio frameworks for RES Strategy and Operations based on industry best practices.Continuously grow your skill set in and exhibit operational excellent leadership in process improvement (ex: Lean, Six Sigma, Design Thinking, TQM)Be a role model of relentless prioritization, partnership, and a no limits mindset.Design and deliver program communications and presentations to all management levels within and beyond RES.

Education

Bachelor’s degree or higher or equivalent experience. 

Professional Experience

5+ years of progressive business experience with progressive responsibility in a fast-paced work environmentPreferred process and program management certifications in Project/Program Management such as PMP, Certified Scrum Master, Lean Six Sigma, Design Thinking training and transformation-based experience

Professional Skills & Competencies

Quick pace, self-starter, able to learn and iterate quicklyProven ability to create, follow and improve processesIntermediate to advanced skill in Excel, Word, PowerPoint, PowerBI, and OutlookIntermediate skill in Product Development, Project Management and Business Analysis tools: such as Microsoft Project, Visio, Jira, and ConfluenceExperience leading projects/workstreams with or without direct reporting authority utilizing best practice frameworks and toolsAbility and desire to manage multiple projects and deliverables and make sound decisions while meeting tight deadlinesSuperior verbal and written communication skillsAbility to problem solve and bring timely resolution to escalationsExcellent attention to detail and quality

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 76,000 USD - 107,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:99471

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.