Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

The Program Manager is responsible for the successful operation of Program Offices in support of Workforce Management Solutions for multiple client engagements. This role will support two programs.

Responsibilities:

Has a supervisory responsibility such as hiring, firing, performance, and/or pay reviewsResponsible for all Customer relations and negotiationsManages relations with all suppliersResponsible for successful achievement of all service level agreementsAssures that all program personnel are adequately trained on Vendor Management system provider software and program procedure and policyUtilizes program management skills of communication, presentation, time management, organization and planning to successfully achieve program goals and objectivesManages all program resources assigned to perform tasks according to plan; sets expectations concerning program performanceEstimates time frames, quality and quantity of resources required to successfully achieve program objectivesAssures that Program Offices are managed on budgetConducts periodic status checks with customers and team to assess progress against the planPrepares and delivers weekly and monthly status reports to Allegis Group Services and customer senior management on all program activities and issuesActs as a liaison between the customer’s and supplier’s senior managementResolves all program issues with customer and suppliers as appropriateTravel as necessary to support customer activity at key accountsAssist in implementation of the Workforce Management Solution at new customer engagementsAbility to interact and manage complex customer issues.

Qualifications

Requirements:

Displayed ability to manage and lead a team.Ability to solve problems and present comprehensive solutions, business results and concepts to a leadership audience.Strong computer software skills and Workforce Management software experience.Experience within a Workforce Management Program Office (Acquisition based).Ability to interact and manage complex customer issues.Understanding and management of technology partners’ capabilities

Education, Knowledge, and Skills:

Thorough understanding of the Workforce Management process, financial implications and benefitsExperience managing high-level customer and VMS or other vendor relationships.Ability to engage and sell to executive level clientsAbility to present conceptual information to all levels of internal and external managementExcellent Customer relations skillsDemonstrated ability to effectively negotiate large customer contractAbility to negotiate with Customers, Suppliers and ContractorsAbility to effectively present to large customer groupsExcellent verbal and written communication skills – examples where possibleAbility to provide support, training and guidance to Program Office personnel1 to 2 years of proven experience in account management and/or solution selling1 to 3 years of proven experience in leadership role as Temporary Staffing Office ManagerAbility to travelProven track record of success in working and dealing with enterprise accountProven experience in successful negotiations of agreements, RFP’s, RFI’s and RFQ’s

Additional Information

At AGS, we recognize our people are our strength. We are an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.