Program Manager

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

UST is seeking a Program Manager.  This role requires a deep background in product development and some experience with enterprise level program management, working with multiple teams on one or more software products.

 

The opportunity:

·       Serve as team liaison for business stakeholders and become a product expert as it relates to market direction and user feedback.

·       Break down business requirements into a fully consumable backlog of scope for the development team or teams.

·       Prioritize backlog and interpret regular feedback from stakeholders to adjust this prioritization and scope.

·       Work with client and internal organization counterparts to remove impediments for the team.

·       Synchronize team activities and coordinate amongst multiple teams.

·       Provide organizational oversight and escalate issues as appropriate.

 

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       7+ years’ experience in a similar functional role within a software development teams

·       Strong Leadership skills with at least 6 years leading agile development teams.

·       Experience in managing and leading custom development projects

·       Experience in managing large-scale data migration projects

·       Advanced level skills with one or more project management tools such as Rally, TFS, Jira, etc.

·       Certification for either Scrum Master or Product Owner or Project Management Professional (PMP) Certification.

·       Strong technical knowledge/awareness with 1 or more web technology stacks

·       Exceptional verbal and written communication skills.

·       Strong Professional services/customer services skills.

·       Self-motivated, self-directed, and influential with customers.

·       Proven ability to be prompt, dependable, trustworthy.

·       Ability to quickly understand relevant business knowledge.

·       Strong team leadership and management skills. Ability to lead other business analysts and project managers.

·       Ability to elicit high level business requirements from stakeholders and break those down into consumable components for one or multiple development teams.

·       Ability to organize and lead one or potentially multiple software development teams simultaneously.

·       Solid leadership and client relationship skills, as this individual will be representing the team to the customer.

·       Ability to take on manager responsibilities for all team members.

·       Ability to influence client stakeholders, specifically to attain an agile development mindset.

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: California

Compensation Range:   $96,000 - $144,000

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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