Location: Melbourne FL, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Program  Manager

Melbourne, FL (Hybrid)

Position Summary

Thales is looking for a Program Manager to work with customers, partners, engineering and the Lead Program Manager to create, trial and launch innovative value streams, services and business models.  This role is the interface between Thales and the airline, and serves as a direct point of contact with airline partner on integration elements, including but not limited to the commercial relationship, marketing, expectation management, and launch activities. 

In this position, you will also be key in delivery execution for our IFEC customers and Thales.

Key Areas of Responsibility

Support the bid process for Sales and Bid Management, by developing Program Management bid inputs, identifying risks and coordinating technical responses. Participate in the handover meeting from Sales and Bid Management to Program Management. Coordinate with the functional managers to identify and establish a cross-functional program team in accordance with the established Work Breakdown Structure (WBS). Develop the program Bill of Materials (BOM).  Identify risk areas and seek to stabilize the BOM as early in the program as possible in order to satisfy contractual deliveries.Conduct the internal program Kick Off Meeting (KOM) to facilitate communication of the airline customer expectations, and the delivery schedule for parts/services and documentation necessary. Ensure Internal Purchase Orders (IPOs) are released in a timely manner within normal production lead times, to the maximum extent allowed by the customer agreement.Direct and oversee program activities to assure the accomplishment of program objectives in a profitable way that meets or exceeds customer and Thales expectations. For new programs, implement the Manage Program (MAP) tracking tool.  Once the MAP is set up, maintain and update of the program MAP on a frequent basis.  Ensure that accurate program records are maintained in accordance with current document retention and filing processes. Maintain a program master schedule including key program milestones, technical data deliverables and critical path decision gates.Conduct regular program team meetings to review schedule performance, cost performance BOM status, risk areas and customer satisfaction.  Risk management is a key role of a program manager inclusive of documentation in accordance with the current risk management tracking tools. Routinely assess program financial profit and loss data for the assigned program.  Monitor non-recurring cost expenditures to ensure alignment with program budgets and spending plan.  Manage budget changes, monitor actual expenditures and estimate financials at program completion as well as the work remaining to complete the program.  Coordinate closely with finance.Correspond directly with the external airline customer, aircraft manufacturer and seat supplier as directed and approved by the supervising Program Manager.  Ensure all correspondence is high quality, accurate and timely and respects the intellectual property agreements in place.Prepare for, and participate in, program milestone meetings such as Preliminary Design Reviews (PDRs), Critical Design Reviews (CDRs), First Article Inspections (FAIs), Program Management Reviews (PMRs) and other applicable meetings. Assist the Finance Department and Program Management Operations (PMO) in the receipt of Purchase Orders (POs) from airline customers and aircraft manufacturers.  Ensure POs are received in advance of committed shipping dates to avoid potential revenue gaps and customer satisfaction issues. Close the project (archiving documents, closing expenditure authorizations) by capitalizing and sharing the enterprise experience.

Minimum Qualifications

Bachelor’s degree in a related field with a minimum of 5-8+ years of experience or a Master’s degree in a related field with a minimum of 4+ years of experience.A minimum of 2 years of project management or PMO experience.Demonstrated customer facing skill set with high level decision makers.Proven financial savvy specifically in business case development and value proposition.Must be able to work in a fast paced environment while maintaining accuracy and efficiency. Ability to effectively present information and respond to questions from various stakeholders.Strong numerical skills and expert capabilities with analyzing large data sets using excel. Able to proficiently operate MS Office applications, i.e., Excel, Word, PowerPoint, Outlook and Visio. Strong interpersonal communications skills and the ability to motivate others. Ability to manage multiple time sensitive projects and work independently.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: Core Business Hours Monday-Friday. May be required to occasionally work outside core business hours.  Opportunity to work a 9/80 alternative schedule.Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle, or feel; and talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee is occasionally required to stand.Travel: 25-50%, This position will require travel to and from customer and supplier sites.Regulatory Compliance Requirements: None.

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: 

Elective Health and Dental plans. Retirement Savings Plan with a company contribution and a match, and without vesting period. Company paid holidays, vacation days, and paid sick leave. Company provided Life Insurance.

Why Join Us?

Say HI and learn more about working at Thales click here.

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.