**By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.** **Position Summary:** The Program Manager will be responsible for achieving successful implementation of programs, and managing all activities required to develop and support account partnerships. In this role you will be responsible for building and maintaining mutually beneficial, long-term relationships with Bio-Techne customers. You will work collaboratively with cross functional teams on new product introductions, to ensure product manufacturability, and deliver a consistently high level of customer satisfaction. The Program Manager has accountability for meeting revenue and profitability goals established for assigned customers through effective negotiations, as well as using their selling skills to grow the business through implementation of new products, services, and annual price increases. **Key Responsibilities:** + Manage revenue, budgeted expenses, profitability, and schedule of component projects while ensuring ultimate success of the program + Focus on process improvements and chargeable service revenue that works to reduce overall supply chain costs. + Develop and maintain excellent relationships with customers, serving as primary contact for assigned accounts. + Identify and pursue new business opportunities with customers. + Collaborate with internal teams for costing and preparation of proposals along with strategies to close new business opportunities. + Seek and maintain active contact with customers regarding current and future product requirements to ensure satisfaction during product development or transfers from feasibility through delivery + Monitor and recommend new pricing strategies, based on competitive landscapes and market trends to ensure profitability and growth of core business + Communicate new or revised customer requirements and any other important account updates to appropriate levels within the organization. + Coordinate and attend trade shows as needed to ensure adequate coverage. + Work collaboratively with transfer and commercialization resources to manage new product launches and project specification directed toward strategic business objectives + Pursue customer activities consistent with contractual obligations and requirements. Manage contract sign off and renewal process to ensure annual price increases are secured. + Present status reports on current program unit sales and customer forecasts to provide guidelines for manufacturing, and production planning. + Develop strategic market plans for specific customers, including competitive analysis, sales forecasts, budgets, objectives, and recommended tactics for long range decision making. + Prepare and present customer Business Reviews to customers and account reviews internally. + Follow all company policies and practices as outlined in all company SOPs and other documented resources, including but not limited to the areas of ethics and safety, and complies with any applicable government statutes and regulations. + Performs other duties and tasks as assigned. **Education and Experience:** Requires a Bachelor’s Degree in related field or equivalent experience in a related field and 2-5 years of relevant experience **Knowledge, Skills, and Abilities:** + Aptitude in product, customer, sales, and financial analysis which will lead to defining successful strategies and launching products + The ability to successfully manage multiple programs in production at one time + Highly motivated and creative with demonstrative interpersonal & organizational skills. + Strong customer service skills with a proactive approach to clients’ needs + Effective presentation and sales skills especially over the telephone + Demonstrated Ability to collaborate across business functions to ensure optimal product offering, promotion, and support + Skilled in identifying and professionally resolving issues + Excellent attention to detail, time management and process management + Proficient in the use of computer and mobile applications and software, including but not limited to Microsoft Word, PowerPoint and Excel, Teams, CRM Salesforce. + Ability to analyze and provide qualitative insight for business recommend/solutions. + Ability to handle sensitive and proprietary information with discretion and confidentiality + Ability to travel (while complying with all pandemic related federal, state and company guidelines) to support business needs. 10%-15% overnight travel possible. **Why Join Bio-Techne:** **We offer competitive wages along with extensive benefits for employees and their families.** **We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.** **We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.** **We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.** **We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.** **Bio-Techne is an E-Verify Employer in the United States.** **Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.** **To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.** Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.