Job Title: Program Manager Job Description We are seeking a highly motivated and passionate Program Manager to join our team. Responsibilities + Partner with stakeholders and leverage internal and external relationships to support deal closure. + Manage pipeline and territory through business analysis and proactive customer engagement to ensure satisfaction and optimize account performance. + Engage with customers to identify opportunities that align with their industry and drive revenue growth. + Collaborate with internal stakeholders to build and qualify pipeline opportunities. + Lead conversations that foster cross-sell and up-sell, providing demos and facilitating solution delivery by overcoming blockers to purchase. + Build and maintain strong relationships with North America Account Teams, understanding their goals, challenges, and needs. + Share best practices to help local teams and customers understand the value proposition of buying Surface for Business. + Manage pipeline and territory through business and whitespace analysis, pursuing high-potential customers and ensuring accurate forecasting. + Ensure customer satisfaction by addressing dissatisfaction proactively and optimizing service delivery. Essential Skills + Minimum of 3 years experience with pipeline management. + Minimum of 3 years experience with relationship building. + Minimum of 3 years experience with product knowledge + Experience with CRM, Microsoft Teams, and Power BI. + BA or BS degree is preferred but not required. Additional Skills & Qualifications + 5 years of customer-facing experience working with Enterprise and Education customers. + Ability to understand business requirements for large device deals and solve them directly. + Capability to manage the end-to-end Inbound Sales team business, including forecasting and aligning with strategic priorities. + Experience demonstrating Surface devices or PCs to Commercial or Consumer customers. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.