Summary Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services’ company, is looking for a Program Manager to support the Information Technology Operations and Maintenance Support Office of a federal agency. The Program Manager will be responsible for overseeing the achievement of larger organizational goals, and serve as the principal point of contact between the contractor, contracting staff, and the government POCs. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients. Responsibilities Lead the overall program with strong attention to strategy, implementation, and delegation. Serve as the main point of contact between the contractor, contracting staff, and the government POCs. Manage a 40-50 person team, assigned in shifts 24x7x365, supported by the Project Manager to provide lifecycle management to include servers, workstations, network management and monitoring, network security, performance, equipment inventory management, and helpdesk. Subcontractor management, if applicable. Attend required weekly, bi-weekly, and monthly meetings, Responsible for presenting regular concise program status updates, and ensuring timely resolution of critical program issues. Manage the responsibility of quality and efficiency of the contract to include both technical issues and business processes, Assist in task assignments, ongoing supervision of technical efforts, and overall performance management of the program Monitor contracted staff work progress, and build a trust relationship with the government POCs. Exhibit strong leadership skills and build rapport with key stakeholders. Ensure that contract requirements, deliverables and service levels are met. Collaborate with customer to support and deliver requirements. Ensure accountability across the team of assigned team leads and their teams (System Engineering, Network Engineering, Service Desk) Adherence to the FAR. Qualifications Bachelor’s Degree At least five (5) years of experience managing a geographically dispersed team in an IT enterprise environment, across multiple shifts, 24x7x365. A Program Management Professional (PgMP) or IT Infrastructure Library certification is required Experience and knowledge of the Microsoft computing environment and the IT enterprise environment, leading complex information technology programs for government organizations. Expertise to prepare and present information/data via oral briefing(s) and written reports. Knowledge of the Federal Acquisition Regulations System (FAR) Ability to be onsite in Washington D.C. 8 hours a day between the hours of 6:00am-5:00pm, Monday-Friday. Excellent problem-solving skills, ability to prioritize multiple assignments with strict deadlines and ability to coordinate efforts among multiple shifts and resources. Final salary determination based on skill-set, qualifications, and approved funding. Many of our jobs come with great benefits – Some offerings are dependent upon the role, work schedule, or location, and may include the following: Paid Time Off PTO / Vacation – 5.67 hours accrued per pay period / 136 hours accrued annually Paid Holidays - 11 California residents receive an additional 24 hours of sick leave a year Health & Wellness Medical Dental Vision Prescription Employee Assistance Program Short- & Long-Term Disability Life and AD&D Insurance Spending Account Flexible Spending Account Health Savings Account Health Reimbursement Account Dependent Care Spending Account Commuter Benefits Retirement 401k / 401a Voluntary Benefits Hospital Indemnity Critical Illness Accident Insurance Pet Insurance Legal Insurance ID Theft Protection Estimated Salary/Wage USD $135,000.00/Yr. Up to USD $145,000.00/Yr.