**CTG is seeking to fill a Program Manager – User Trial opening for our client in Chicago, IL.** **Location:** Chicago, IL **Duration:** 12+ months, with possibility for extension **Duties:** + Lead multiple parallel projects involving new Motorola smartphone products. + Develop and execute comprehensive User Trial plans aligned with market and development strategies. + Recruit and manage a representative user base of participants for Dogfooding trials. + Coordinate all logistics related to trial device distribution, user engagement, and support. + Facilitate regular communication through meetings, emails, and surveys to gather user feedback. + Analyze feedback to identify trends, issues, and opportunities for product improvement. + Collaborate with global cross-functional teams (product, engineering, design) to share insights. + Present findings in CCB and RRR meetings and help drive product enhancements. + Conduct risk assessments, prioritize user-reported issues, and work with engineering to address bugs or performance gaps. + Provide training and mentorship to internal team members and contribute to continuous process improvements. + Flexible to work occasional early/late hours to collaborate with teams in China and Brazil. **Skills:** + Strong project management capabilities with the ability to multi-task and manage shifting priorities. + Excellent communication and interpersonal skills. + High attention to detail and analytical skills. + Familiarity with risk management practices and reporting. + Comfortable working with various project management and data analysis tools. + Passion for technology and user-centered development. **Experience:** + Minimum 2 years of experience in a technical environment (hardware and software). + Prior experience managing user trials, beta programs, or similar user research initiatives preferred. + Experience working on global teams is a plus. **Education:** + Bachelor’s degree required, preferably in a technical or related field. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Jamie Robinson** at **Jamie.Robinson@ctg.com** . Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $35.00/hour to $39.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.