Location: Haven Heights (2122 152nd Ave NE, Redmond, WA 98052)

Schedule: Monday-Friday, 8:00am-4:30pm

Pay: $33.00/hour

Status: Regular Full-Time/Non-Exempt

The Program Manager is responsible for overseeing the daily operations of Haven Heights. Their responsibilities also include the direct supervision of program staff; the implementation and tracking of staff training; and the monitoring of the facility’s compliance to all rules, regulations, and contractual commitments.

Duties & Responsibilities Directly oversee and manage the operations of the Haven Heights facility and program, including providing supervision to program staff. Provide policy and procedure guidance to program staff. Assist with the onboarding and training of new staff. Review and analyze training needs and coordinate training & development programs to improve individual and organizational performance. Monitor, evaluate, record, and report training activities and program effectiveness. Monitor staff attendance and coordinate with Human Resources on corrective disciplinary actions, as necessary. In coordination with the Assistant Director, participate in short- and long-term planning and goal setting, and evaluate & revise plans as program needs change. Generate monthly, quarterly, annual, and periodic statistics and reports as required. Develop and maintain relations with other service organizations and community partners. Participate and coordinate direct referrals from local agencies for resident intakes. Education & Experience Bachelor’s degree in social work, or 2+ years of program management and/or case management supervision experience in lieu of formal education. 2 years of supervisory experience. 3 years of experience working with individuals experiencing homelessness in a shelter/residential program.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. 

 

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance. 

Health Insurance:  Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area.  Voluntary +1 and +family coverage at additional cost.  Delta Dental DHMO and DPPO dental insurance are offered.  

Life and Voluntary Options:  An employer-paid life insurance policy covers employees.  Voluntary supplemental life, short-term and long-term disability plans are available. 

Retirement Plans:  Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years’ eligible service time. Plus, an employee-funded voluntary 403(b) option. 

Parental Leave:  The benefit is 40 hours of Paid Leave for qualifying events. 

Sick Leave:  12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.  

Paid Vacation: 

Two weeks annually, accruing from day one, for non-exempt positions. Four weeks annually, from day one, for exempt positions. Accrued vacation is eligible for use after six months’ service time.

Paid Holidays:  13 designated holidays + 1 floating holiday per year

 

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is Based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.