Job Title: Program Manager

Job Description

The Program Manager will lead program improvement efforts, manage and document progress, define project scope, and implement quality control measures. This role involves coordinating training, reviewing and coaching participant performance, tracking equipment advances, conducting rounds, developing publicity materials, collaborating with stakeholders, reporting to leadership, maintaining data, and managing interdisciplinary communication efforts. The Program Manager will align program design with organizational initiatives, develop leadership needs, and guide staff through continuous improvement cycles.

ResponsibilitiesProvide leadership for assigned functional and cross-functional program improvement initiatives.Collaborate with management and stakeholders to define project scope, goals, and deliverables that support business objectives.Ensure compliance with department, hospital, and organizational policies, as well as government regulations.Participate in staff training and competency assessments for program equipment, supplies, and techniques.Develop unit programs, roles, responsibilities, and algorithms.Review participant performance reports and provide additional coaching or training as needed.Recommend additional or replacement equipment and coordinate equipment trials.Consult, coach, and promote program goals and a safe environment in patient care areas.Coordinate training and implementation of program strategies.Develop and distribute publicity materials with program champions, vendors, and hospital departments.Ensure consistent application of program practices across all groups by working with organizational stakeholders.Serve on program committees, report results to Senior Leadership, and attend unit-based meetings to address program issues.Maintain data related to program implementation and injuries, including injury expense reduction.Maintain a quarterly dashboard of outcome/process metrics.Manage interdisciplinary communication efforts regarding the program, including paper forms and patient handouts.Align program design and structure with organizational key initiatives and projects.Provide strategic input for the Director regarding business objectives.Partner with Operations Managers to identify and develop leadership needs and internal capacity.Facilitate strategic changes in project scope or assignment.Guide department staff through change processes and continuous improvement cycles.Work with various departments and physician groups to develop relationships and understand departmental workflows.Prepare and maintain accurate, coherent, timely, and auditable project records and cost estimates within department guidelines.For Facilities Services & Planning employees, this position may require on-call availability during non-standard hours to meet business needs and respond to emergencies.Essential SkillsProgram managementProject managementProficiency in PowerPoint and ExcelKnowledge of hospital operationsPower BI expertiseStakeholder managementProgram governanceLeadership decision makingExecutive level project managementPMP certification preferredConflict managementScope negotiationBudgetingFeature trade-offsAdditional Skills & QualificationsCareer progression from Project Manager to Program Manager focusing on process improvement, change management, and strategic initiativesExperience in clinical or operational settings with a focus on upgrading departmentsStrong skills in Excel and PowerPoint with experience in running meetingsFull ownership of process improvement implementationKnowledge of Tableau is a plusDemonstrated ability to act as a thought leader and operational expertEffective communication skills at all organizational levelsExperience in developing effective written communications, reports, and summariesAbility to establish and maintain effective relationships with diverse groupsStrong planning, organizing, motivating, mentoring, and evaluating skillsAbility to influence and resolve conflictsKnowledge of Lean, JIT, Six Sigma, and/or Agile/Scrum techniquesProficiency in Microsoft Word, Excel, PowerPoint, Visio, Access, Project, and OutlookKnowledge of business and management strategic planning, leadership development, and education techniques
Pay and Benefits

The pay range for this position is $64.58 - $81.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Palo Alto,CA.

Application Deadline

This position will be accepting applications until Jan 18, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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