Description:

Program Manager II – Medical Group Administration Office

This position will be part of an impactful team of Project Managers whose support and collaboration are instrumental to the improved care experience of our members and achievement of local medical group operational and business goals. You will work synergistically with physician and administrative leaders in the strategic development, implementation, coordination, and management of multidisciplinary projects and/or programs of Kaiser Permanente Baldwin Park. Projects and programs vary in scope and duration. This role requires experience in all aspects of project management, strong interpersonal skills, and the ability to understand and promote best practices while identifying cost-effective, innovative solutions.

Job Summary:

Manages small projects or components of larger projects with oversight from more senior project managers. Leads the work of project team members with guidance from more senior project members by requesting internal and/or external resources. Supports the management and proactive mitigation of project risks by assisting in the analysis/resolution of trigger events. Provides support to project personnel by regularly communicating with project team members and working closely with key stakeholders.

Essential Responsibilities:

Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
Manages small projects or components of larger projects with oversight from more senior project managers. Develop and executes project plans independently or under the direction of others. Assists with project financials by monitoring financial aspects for assigned project initiatives. Monitors project performance (e.g., on time, on budget, within scope, and with quality) against plan under the guidance of from more senior project managers. Assists with project activities related to organizational change management (e.g.,  development and execution of user adoption, implementation, and training plans) as defined by the project. Allocates resources, establishes schedules, and makes task assignments.
Leads the work of project team members with guidance from more senior project managers. Requests internal or external resources to support completion of project activities and changes in schedule, scope, and budget. Promotes project vision and objectives with project team.
Supports the management and proactive mitigation of project issues and risks by assisting in the analysis and resolution of trigger events.
Supports policy and procedure adherence of project plans by following KP, departmental, and/or business line policies and procedures.
Provides ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for. Works closely with key stakeholders. Provides real-time updates to project managers regarding scheduling conflicts and budget disparities.
Minimum Qualifications:

Bachelors degree from an accredited college or university  OR  Minimum three (3) years experience in  project management or a directly related field.

Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Applied Data Analysis; Financial Acumen; Quality Assurance Process; Service Focus Preferred Qualifications:One (1) years experience working with advanced Excel functions including, formulas, pivot tables, vlookup, etc.Two (2) years experience in business analysis.One (1) years healthcare experience.One (1) years experience developing and delivering presentations.One (1) years experience working with project management software.One (1) years experience working with collaboration software (e.g., Sharepoint, MS Teams, etc.).One (1) years experience working with database software (e.g., Access).One (1) years experience working with data analysis software (e.g., Minitab, QI Macros, Tableau, etc.).