Description Amazon opened its doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Tasks/Responsibilities: Manage Operational relationships with support teams and internal operations business partners to drive increase in Amazon fulfillment centers. - Identify opportunities to improve costs and efficiencies with Amazon facilities Identify opportunities to improve costs and efficiencies with Amazon Robotics Provide input and execute standard operational procedures Demonstrated ability to indirectly influence internal service providers to successful outcomes Committed to learning and expanding professional and technical knowledge Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases Ability to clearly communicate data insights to others and execute positive change Demonstrated ability to dive deep using Root Cause Analysis to eliminate maintenance problems. Identify savings opportunities, better partnerships to leverage industry best practices, creating greater efficiencies through partnerships and technology innovations, etc. Manage Engineering and Operations relationships and establish yourself as a primary business contact for Amazon MHE improvements. - Develop risk mitigation strategies for each Center with respect to MHE Develop risk mitigation strategies for each Center with respect to Amazon Robotics Field Base Travel - up to 50% of the time travel A successful candidate will also demonstrate: High attention to detail including proven ability to manage multiple, competing priorities simultaneously Ability to think strategically and execute methodically Demonstrated ability to lead teams Ability to work in a fast-paced environment where continuous innovation is desired Ability to clearly communicate data insights to others Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality Key job responsibilities Support the network by helping to identify and implement process changes, engineering, and/or training that comes from lessons learned through the guided root cause analysis process. Detailed project management with innovation and engineering solutions for multiple reliability and maintenance engineering teams across North America. A day in the life Role will use analytic tools to find trends and develop improvements to reduce downtime within the buildings. Role will help write papers, initiate change management process, and partner with field and support teams to drive potential network fixes. Role will initiate network level support for sites that have high impact events that meet a certain threshold and help deep dive root cause. About the team Team helps reduce RME controlled high impact events. Team helps eliminate repeat technical issues impacting overall building OEE. Team also helps develop current and future technical leaders in the field. Basic Qualifications - 7+ years of employee and performance management experience - 5+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience - 7+ years of facilities management, office management, corporate administrative services, or hospitality management experience - Bachelor's degree, or 2+ years of Amazon experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards - Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.