Position Description: Lead, direct, and manage an xPL program, initiative, and team from preconstruction through to closeout. Drive continuous improvement and team development to support program and xPL business expansion.

Essential Duties & Key Responsibilities:

Develop and maintain long-lasting and trusting partnership with specific program client, designers, manufacturers, and stakeholders for program success. Fully understand client objectives to discover and explore future business opportunities and broker connections with other xPL or functional business teams to facilitate demonstrations and conversations to showcase business value with clients and other stakeholders. Provide training, coaching, mentoring to Program Management team to align and support client program expectations. Foster culture of inclusiveness and employee engagement that results in high team performance. Develop measurable metrics and provide strategic guidance to clients and internal team leaders to communicate and support client’s program vision, business objectives, and progress. Maintain up-to-date progress and monitor overall health of client’s program, manage and/or escalate issues and provide summary of team progress to xPL leadership team. Partner with xPL Technology and Information Services (IS) teams to ensure effective operations of systems and applications to support internal and external (e.g., client) programs and team productivity. Partner with cross-functional xPL teams to manage scope, timelines, deliverables, required resources, work plans, budgets and client delivery aligned with xPL business standard operating procedures (SOPs) and contractual obligations. Use data analytics to establish, monitor, and measure program Key Performance Indicators (KPIs) and identify potential program risks. Engage with cross-functional xPL teams to review progress and amend program operations to increase alignment to KPIs and minimize risks. Assist with development of xPL Program Playbook to define business SOPs. Engage teams in continuous improvement reviews to enhance program processes, deliverables, and utilization of various xPL initiatives and technologies. Manage Project Management employees and other team members; and may participate in hiring process, onboard and deliver timely performance feedback for direct reports, contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with employee development needs. Other activities, duties, and responsibilities as assigned.

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