Learn what makes QTS a unique place to grow your career!
Who We Are:
It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
Who You Are:
You have expertise in creating solutions through analyzing data and while knowing how to optimize processes that will contribute to overall business success. You bring program experience to the table which enables you to gather information across teams and lead in a decision-making process.
The Impact You Will Have:
As a QTS People Services Program Manager for Office and Headcount Planning you will be responsible for overseeing and managing various People Services programs within QTS. Your main responsibility will be to oversee our headcount planning processes across QTS, in partnership with internal stakeholders. Additionally, you will take information gathered during headcount planning and ensure we have adequate location strategies and space available as our company continues to grow. Major responsibilities include program development, stakeholder collaboration, and ensuring alignment with organizational goals. This role will lead project teams, monitor budgets, and assess program effectiveness. You will collaborate with other departments to ensure alignment of programs with overall business objectives and fosters a positive work culture and employee engagement.
What You Will Do:
Develop processes to support the execution of the headcount planning process across QTSTrack, monitor, and strategize around current office space availability and develop solutions to opportunitiesDevelop and implement other program strategies aligned with QTS and People Services goals. Lead, influence, and participate in cross-functional teams to achieve program objectives. Monitor and track budgets in partnership with leadership, ensuring resources are allocated efficiently. Communicate effectively with stakeholders, providing updates and addressing concerns. Identify risks and participate in resolution planning to ensure successful program delivery. Develop and maintain timelines, ensuring programs are delivered on schedule. Recommend and implement quality control measures and metrics to drive program standards and measure program performance against objectives. Surface challenges and recommend resolutions to issues that may arise during the program's life cycle. Prepare and present regular reports to leadership on program progress and key performance indicators. Navigate changes and adapt strategies based on evolving circumstances or feedback.
What You Need to be Successful:
Three or more years of program management experienceExperience presenting to senior level leadershipExperience in tracking budgets associated with programsStrong analytical skills to assess program effectiveness and make data-driven decisionsA bachelor’s degree in human resources, business administration or a related field or equivalent work experienceThe Perks (and these are just a few!):
QRest Sabbatical Employee Stock PurchaseQTS scholarship for dependentsEagle Club award trip eligibilityPaid volunteer days Tuition assistance, parental leave and military leave assistanceTOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA (Health Savings Account) accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.