Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Global Field Operations' mission is to provide the best end-to-end support for all products and services in non-traditional environments globally. The programs Global Field Operations supports bring native AWS services, infrastructure, and operating models to virtually any non-data center facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers. This role will be responsible for ensuring that elements of hardware readiness are ensured, primarily through partnership with strategic vendors. This readiness can cover areas such as inventory availability and hardware production processes. Key job responsibilities The key responsibilities of this role include: - Develop/maintain the proper touch points with our vendor partners to ensure hardware readiness - Negotiate with vendors when necessary - Identify/execute improvements in their processes - Create robust standard work documents for their role to enable predictability and scalability - Provide written statuses of their programs to various levels of leadership A day in the life An average day in the life of this role involves checking on the status of hardware deliverables with our vendor partners, addressing any issues with readiness and ensuring the organization is aware of the status. Additionally, the PM will work closely with their peers to solve problems and collaborate on opportunities for improvement. About the team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. The GFO Supply Chain and Program Management team handles all aspects of the supply chain- from supplier inventory readiness, production oversight, field spares deployments and tracking and reverse logistics. In addition to this, our project managers handle new hardware development, new program onboarding and any other Global Field Operations projects, as required. Based on the wide range of activities covered by the team, we value diverse skill sets and creative thinking. Basic Qualifications - Bachelor's degree in Engineering, Business, Supply Chain Management or other related disciplines - 3+ years of work experience with supply chain - 2+ years of work experience in program management Preferred Qualifications - Previous experience with vendor management - Previous experience in a production environment - Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $71,500/year in our lowest geographic market up to $153,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.