Program Manager - Warranty Job ID 202228 Posted 17-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Project Management Location(s) Mississauga - Ontario - Canada **About the Role:** As a CBRE Program Manager, you will manage a team responsible for facilitating small to medium cross-functional projects and programs. This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs representing major company initiatives. **What You’ll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Oversee cross-functional projects or programs from end to end using a formal process. + Ensure that all functions remain on schedule and any issues get escalated and resolved so that the program gets completed on time. + Manage internal and external relationships in support of programs. + Work with core teams to develop solutions and guide project teams throughout delivery. + Create and distribute routine PMO reports, which include status reports and updated Gantt charts. + Conduct financial or business evaluations. + Establish, cultivate, and maintain effective client relationships. + Comprehend, evaluate, and interpret business documents. + Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions. + Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function. + Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement. + Impact a range of customer, operational, project, or service activities within own team and other related teams + Work within broad guidelines and policies. + Explain difficult or sensitive information. **What You’ll Need:** + Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. PgMP or PMP certifications preferred. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to exercise judgment based on the analysis of multiple sources of information. + Willingness to take a new perspective on existing solutions. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with an advanced inquisitive mindset. + Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations. Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)