Meriden, Connecticut, USA
90 days ago
Program Operations Manager - Adult Residential
Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryProgram manager for DMHAS funded adult residential transitional living program Ideal candidate should have experience working with individuals with behavioral health conditions as well as experience managing others The Program Operations Manager provides front line program leadership and ensures compliance with applicable regulatory requirements and organizational policies and procedures Is responsible for achieving program goals and managing ongoing fidelity ensuring the implementation of best practices and managing employeesrsquo performance in alignment with job responsibilities HW Leadership behaviors and HHC Core ValuesJob ResponsibilitiesAnalyzes program needs and develops recommended meaningful goals and objectives that align with organizational strategy Communicates goals and objectives to staff and monitors staff progress in accomplishing goals providing coaching support and performance managementIdentify needs and provide opportunities for ongoing staff development Collaborate with supervisor to identify self learning needs and seek out resources or instruction opportunities to meet those needsCreate a cohesive team environment that embodies the core values of integrity caring excellence and safetyWork closely with outside agencies to ensure excellent communication and teamwork between Rushford and our internal and external partnersLeads qualityperformance improvement initiatives leads staff meetings and interactions with internal and external teams to accomplish program goalsEnsures a consistent climate of respect for internal and external clients and individuals associated with the programEnsures that all internal policies and external regulatory standards are being met on a consistent basisWork closely with the Clinical Director to ensure that all services offered are meeting fidelity standards and all issues are resolved quickly and professionallyAdvocate on behalf of clients to resolve concerns related to case management intake discharge environmentalagency needs and developmentally appropriate services with collateral contactsPerform other related duties as required including providing crisis intervention when neededWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryProgram manager for DMHAS funded adult residential transitional living program Ideal candidate should have experience working with individuals with behavioral health conditions as well as experience managing others The Program Operations Manager provides front line program leadership and ensures compliance with applicable regulatory requirements and organizational policies and procedures Is responsible for achieving program goals and managing ongoing fidelity ensuring the implementation of best practices and managing employeesrsquo performance in alignment with job responsibilities HW Leadership behaviors and HHC Core ValuesJob ResponsibilitiesAnalyzes program needs and develops recommended meaningful goals and objectives that align with organizational strategy Communicates goals and objectives to staff and monitors staff progress in accomplishing goals providing coaching support and performance managementIdentify needs and provide opportunities for ongoing staff development Collaborate with supervisor to identify self learning needs and seek out resources or instruction opportunities to meet those needsCreate a cohesive team environment that embodies the core values of integrity caring excellence and safetyWork closely with outside agencies to ensure excellent communication and teamwork between Rushford and our internal and external partnersLeads qualityperformance improvement initiatives leads staff meetings and interactions with internal and external teams to accomplish program goalsEnsures a consistent climate of respect for internal and external clients and individuals associated with the programEnsures that all internal policies and external regulatory standards are being met on a consistent basisWork closely with the Clinical Director to ensure that all services offered are meeting fidelity standards and all issues are resolved quickly and professionallyAdvocate on behalf of clients to resolve concerns related to case management intake discharge environmentalagency needs and developmentally appropriate services with collateral contactsPerform other related duties as required including providing crisis intervention when neededAssociates DegreeBachelors Degree in Behavioral Health or Related Field preferred years program related experience with evidence of management from any fieldAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical dental and vision benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including paid holidaysHigher Education Partnerships with select universities and collegesTuition reimbursement HHC provides the maximum benefit allowed by the IRS to cover educational expenses with no additional tax burden for youSuccess Sharing ProgramLeadership growth opportunities and trainingsCommitment to diversity equity and inclusionAdditional voluntary benefits as well as employee discount programs Flexible scheduleIn addition to our generous and competitive salary and benefits package this location is approved for the HRSA Federal Loan Forgiveness programWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentAssociates DegreeBachelors Degree in Behavioral Health or Related Field preferred years program related experience with evidence of management from any fieldAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical dental and vision benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including paid holidaysHigher Education Partnerships with select universities and collegesTuition reimbursement HHC provides the maximum benefit allowed by the IRS to cover educational expenses with no additional tax burden for youSuccess Sharing ProgramLeadership growth opportunities and trainingsCommitment to diversity equity and inclusionAdditional voluntary benefits as well as employee discount programs Flexible scheduleIn addition to our generous and competitive salary and benefits package this location is approved for the HRSA Federal Loan Forgiveness programWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment
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