Req #: 244045 Department: AIRLIFT NORTHWEST Posting Date: 03/03/2025 Closing Info: Open Until Filled Salary: $5810 - $8714 per month Limited Recruitment: **Open to Department employees only** Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, **click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119\_a11y.pdf)** **Airlift Northwest (ALNW)** has an outstanding opportunity for a **Program Operations Specialist** . **Work Schedule:** + Full-time + Hybrid + Monday–Friday (with occasional event participation as needed) **DEPARTMENT DESCRIPTION** Airlift Northwest (ALNW) is a UW Medicine entity providing critical air medical transportation across the Washington, Oregon, Wyoming, Alaska, Montana and Idaho region. Our mission is to deliver life-saving care while ensuring seamless coordination between healthcare providers, patients, and emergency services. **POSITION HIGHLIGHTS** + Manage all aspects of ALNW’s Membership Program, including retention, growth, and client relations. + Conduct research and data analysis to drive strategic Membership initiatives and financial planning. + Support ALNW Finance with financial processes, reporting, and database management. **PRIMARY JOB RESPONSIBILITIES** + Operations & Management of the Membership Program (40%) + Membership Analysis & Strategic Growth (35%) + Database Management (10%) + Special Projects (5%) + Reporting (5%) + Membership Client Management (5%) **REQUIRED QUALIFICATIONS** + Bachelor’s Degree in Business Administration, Finance, or Accounting. + Minimum 4 - 5 years of working experience that demonstrates the following:• Successful interaction with all levels of personnel within any of the following: finance, insurance, public relations, outreach, marketing, and or advanced level sales.• Effective communication with internal as well as external customers.• Successful completion of numerous analytical projects which required initiative and creative solutions to problems.• Demonstrate ability to develop and foster successful business relationships.• Ability to prioritize and handle multiple tasks in a demanding work environment.• Ability to identify and resolve problems in a timely manner, manage difficult situations professionally, and respond to client needs promptly.• Advanced skills relative to clearly communicating and presenting complex concepts and information.• Ability to prepare properly labeled analysis and communicate issues, findings and recommendations.• Possess a thorough understanding of air medical transport business model and data flow.• Strong verbal and written communication skills.• Strong skills in Microsoft Office products.OR + Equivalent education/experience may substitute for required qualifications. **ABOUT AIRLIFT NORTHWEST** Airlift Northwest is dedicated to providing safe, efficient and compassionate air medical transport for critically ill and injured infants, children and adults, 24 hours a day, 7 days a week. The region’s first air medical transport service, Airlift Northwest has flown more than 100,000 patients since its founding in 1982. Its helicopters and fixed-wing aircraft are strategically located at eight bases throughout the Pacific Northwest and Southeast Alaska. On-board medical experts handle everything from advanced cardiac life support to neonatal resuscitation, all while flying patients to the best available care for their condition. **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.