Type of Requisition:
RegularClearance Level Must Currently Possess:
Top SecretClearance Level Must Be Able to Obtain:
Top SecretSuitability:
Public Trust/Other Required:
NoneJob Family:
Quality AssuranceJob Qualifications:
Skills:
Microsoft Office, PMP, Task Order ManagementCertifications:
Experience:
10 + years of related experienceUS Citizenship Required:
YesJob Description:
Transform technology into opportunity as a Program Senior Quality Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Program Senior Quality Analyst, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Program Senior Quality Analyst joining our team to oversee an upcoming opportunity supporting a cabinet level Government Agency with a vital national Mission centered on the concerns of the Nation's energy and environmental resources.
HOW A PROGRAM SENIOR QUALITY ANALYST WILL MAKE AN IMPACT:
Point of Contact for overall Contractor performance and quality assurance as specific in the performance measures and metrics contained in each BPA OrderResponsible for service support and service delivery adjustments, corrections, and improvements by developing, implementing, and maintaining continual service improvement processesResponsible for improvements by developing, implementing, and maintaining continual service improvement processesResponsible for reporting Contractor performance on a regularly scheduled basisResponsible for providing corrective action plans for any IT service that performs below its established standardEnsures customer feedback is collected and utilized to develop customer centric IT solutions, enabling continuous improvement of the customer experience
WHAT YOU’LL NEED TO SUCCEED:
Education:
Bachelor’s or equivalent in Computer Science, Software Engineering, Business Administration, Management or another scientific of technical disciplineRequired Experience:
10+ years of relevant professional work experienceRequired Technical Skills:
Strong working knowledge of the following:MS Office suite, including Word, complex Excel files, and PowerPointMS ProjectRequired Skills and Abilities:
Must possess at least one of these certifications:PMPLean Six Sigma Black BeltITIL Intermediate, Expert, or Master-LevelDemonstrated experience with hiring staff against GSA schedule labor category descriptions and qualificationsExperience with BPA contract vehicles and task based orderingDemonstrated leadership skillsAdditional Requirements:US CitizenshipWill need to identify 3 relevant projects in which you participated in the past 5 years that were supported/completed by candidate:Provide information for potential reference checks (telephone number, title, value and scope of work, completion date, POC information); please describe your role in the projectNeed to provide 3 business references for potential government vetting (can be same as project experience references)Security Clearance Level:
Possess Q or TS level clearance (or their equivalency) with the ability to obtain a Q level clearance within six (6) months after contract awardApplicant must be eligible to attain and maintain such clearance as a condition of employmentPreferred Skills and Experience:
Cabinet-level Government Agency performance management experience highly desirablePossessing a SAFe or Agile certification (any level)Location:
On-site in Washington, D.C.GDIT IS YOUR PLACE:
401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays#WeAreGDIT #GDITCareers #itil #pmp
The likely salary range for this position is $134,597 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA DC WashingtonAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.