Program Specialist
AARP
Overview AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. The Program Specialist is a member of the Outreach and Engagement team and assists in developing, executing, and implementing programs that align with the organization’s goals and objectives. Works with staff, volunteers, members, chapters, and other internal and external stakeholders to achieve engagement goals at the national, state, and local levels. Specific responsibility will be focused on volunteer management, recruitment, coordination, and development, particularly as it relates to a joint work group project during legislative sessions in Tallahassee and other communities as needed. Candidate will be responsible for Outreach/Advocacy team volunteer participation/effort/support at the Capitol as requested by the Advocacy team partner. Responsibilities Plans, organizes, and implements assigned projects in collaboration with internal and external stakeholders. Establishes a presence for the organization in targeted communities by engaging multicultural audiences, developing community partnerships, building volunteer capacity, and designing and executing engaging community programs and events. Develops and manages relationships with third-party contacts including program participants, vendors, program partners, and others. Aligns volunteer and partner interests with organizational priorities, supports volunteer/partner needs, and designs opportunities to maximize volunteer engagement in pursuit of the organization's goals. Collaborates on administration of volunteer programs or volunteer strategy. Participates in recruiting, managing, and training volunteers when necessary. Uses and analyzes data (program, financial, research, etc.) to recommend program and process improvements and monitor impact. Prepares data and reports to various stakeholders. Executes on business/program operations tasks as necessary for the business unit including research, report writing, and/or creating presentations. Contributes to tracking and reporting of strategic plan strategies and action plans. Assists in developing and implementing new solutions. Assists with the management of program budgets and assets. Qualifications Associates degree; or an equivalent combination of training and experience related to the position. 3+ years of experience. Strong volunteer cultivation, leadership, development, and management experience. Ability to work cohesively with teammates in the office, statewide, and throughout the enterprise. Knowledge of operations tools (Cvent, Portal, Marketing Cloud, PowerPoint, Excel, Word, Zoom, Microsoft Teams). Willingness to interact with community partners, government officials, and volunteer leaders. Willingness to support team members and colleagues with specific projects and tasks related to the role. Ability to support and/or participate in events, as requested. AARP will not sponsor an employment visa for this position at this time. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office/open office environment with the ability to work effectively surrounded by moderate noise Ability to occasionally lift up to 25 pounds Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
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