Program Specialist Date Posted: Feb 14, 2025 Requisition ID: 456372 Location: Indianapolis, IN, US, 46204 The Office of Judicial Administration is responsible for the efficient administration of all agencies that operate under the direction of the Chief Justice and the Supreme Court. That includes 200 personnel; fiscal management; communication; technology; legal services; intergovernmental relations; services for the trial courts; and support for court boards, commissions, and committees. The Office is headed by Chief Administrative Officer Justin P. Forkner, who reports directly to the Chief Justice of Indiana and serves as the link between the Chief Justice and the agencies of the Court. Salary: The salary for this position traditionally starts at $44,900 but may be commensurate with education and/or experience. To Apply: Please apply by March 3, 2025 About the Job: This position serves as a Continuing Education Accreditation Specialist with the Office of Admissions and Continuing Education (ACE), aiding in administering and regulating continuing legal education requirements for judges, attorneys, and mediators, including accreditation of attorney specialization programs. Oversees the maintenance of electronic and paper records, serves as a primary point of contact for inquiries and status verification, and provides customer support for attorneys, judges, mediators, Independent Certifying Organizations, and Sponsors. A Day in the Life: Effectively and efficiently manages and reviews with speed, accuracy, and attention to detail. Provides high internal/external customer service through email, phone, and the Court’s Portal. Additional responsibilities include, but are not limited to: • Explain Indiana Rules of Court as they pertain to inquiries and requests for Continuing Legal Education, Mediation, and Specialization • Answer questions regarding delinquent attorneys and general inquiries, utilizing the system • Maintain filings, including correspondence for extensions, fee waiver requests, etc. • Create invoices for sponsor applications • Post completed Continuing Legal Education hours to attorney accounts • Handle reinstatements; verify eligibility for reinstatement, post to attorney’s account, and email letter to Clerk’s office • Process suspensions, reinstatements, sponsor applications, delinquent attorneys, and course attendance • Additional duties as assigned What You'll Need for Success: Integrity • Exercise discretion in handling confidential information and materials • Maintain personal and business affairs in a manner that ensures public confidence in the integrity, competence, impartiality, and independence of the judiciary as well as avoid situations that could lead to conflict, or the appearance of conflict Professionalism • Interact with all persons in a respectful manner, maintain business-like appearance, and promote harmony in the workplace • Interact with executive branch agencies, federal agencies, and judicial officers in a manner that promotes confidence and respect in the Office of Judicial Administration Communication • Communicating effectively orally and in writing as appropriate for the needs of the audience • Collaborate and work effectively with team members, supervisors, and staff in other divisions of the Office of Judicial Administration • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Customer Service • Act as a liaison when interacting with management, staff, internal and external stakeholders to provide program specific information, answer questions, and address issues/problems raised • Successfully diffuse elevated conversations and manage conflict resolution Problem Solving • Identify problems and review related information to develop and implement solutions • Use deductive reasoning skills to meet several complimentary goals Attention to Detail • Research, coordinate, and track work to ensure all projects are completed correctly in a timely manner Organization • Manage assignments to ensure all tasks are completed within deadlines • Effectively manage time and prioritization of tasks and projects Technology and Tool Usage • Learn and adapt to new technologies within the Microsoft Suite as well as Supreme Court systems Benefits package for full-time employees: The State of Indiana offers a comprehensive benefits package for full-time employees which includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans; • Wellness program (offers a premium discount for the medical plan and gift cards); • Health savings account, which includes bi-weekly state contribution; • Deferred compensation 457B account (similar to 401k plan) with employer match; • Two (2) fully funded pension plan options; • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: o 150 hours of paid new parent leave; o Up to 7.5 hours of paid community service leave; • Combined 180 hours of paid vacation, personal, and sick leave time off; • 12 paid holidays, 14 on election years; • Group life insurance; • Employee assistance program that allows for covered behavioral health visits; • Qualified employer for the Public Service Loan Forgiveness Program; • Free Parking for most positions; • Free LinkedIn Learning access • Hybrid Option for eligible employees/positions Equal Employment Opportunity: The Indiana Supreme Court is an Equal Opportunity Employer. Equal employment opportunities are provided to all applicants for employment without regard to race, color, religion, sex (including pregnancy), gender identity, national origin, age, disability, marital status, political affiliation, socioeconomic status, status as a protected veteran or any other protected status in accordance with applicable federal, state, and local laws, and the Indiana Judicial Code. If you are a qualified individual with a disability and will need reasonable accommodation to assist you in applying for the position or performing the essential functions of the job, the Indiana Supreme Court will provide such reasonable accommodations. Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=indianaoff) to apply.