Position Title:Program Specialist II Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience Preferred Qualifications:Background in online learning technology, like a learning management system Experience with instructional design Knowledge of undergraduate student retention or support programs Experience collaborating with campus stakeholders Experience developing communication plans Job Description: The Office of New Student Programs at Iowa State University is seeking a dedicated and organized Program Specialist II to serve as a Transition Specialist to oversee the Cyclone 101 online transition program and support New Student Programs. This individual will play a crucial role in implementing a university transition course and collaborating with campus stakeholders to support the success and retention of new students. The ideal candidate will be an adaptable problem solver, capable of handling multiple competing priorities while maintaining a calm and positive demeanor. This role requires expertise in online learning strategies, program management, communication, and student engagement to help drive the strategic priorities of the department. What you’ll do: + Oversee Cyclone 101 online transition program: Implement the Cyclone 101 online transition course using Canvas, chair the Cyclone 101 Advisory Board, maintain and update program content, and develop communication plans. + New Student Programs engagement activities: Serve in the professional rotation for orientation and Destination Iowa State (DIS) events, assist with major publication content review, coordinate attendance and completion reports, and develop NSP annual reports. + Support transition programming: Serve as NSP liaison with campus stakeholders, promote orientation action step completion, coordinate onboarding communications, and develop transition support for new students. + Other duties as assigned: Support undergraduate recruitment efforts and other projects as needed. Why join us: The Office of New Student Programs at Iowa State University is dedicated to supporting new undergraduate students through a range of services, outreach initiatives, and innovative programs. Join our team and play a key role in shaping the future of the new student transitions by fostering an engaging and informative transition process. By joining our team, you will become part of an organization that values innovation, leadership, integrity, hard work, collaboration, and a commitment to excellence and service. If you are looking for an opportunity to make a significant impact, grow your career, and help shape the future of Iowa State University, this is the place and position for you! This is a term position with the end date three years from the start date, with the potential opportunity for renewal. Example of Duties• Manages a program to ensure that implementation and prescribed activities are carried out in accordance with the objectives of the university.• Plans, monitors, and manages an internal or external project from initiation through completion.• Leads or coordinates project planning, resourcing, and staffing for assigned program.• Monitors and manages budget and ensures that the program meets the overall objectives of the university.• Develops public relations initiatives, workshops, seminars, surveys, or other activities to promote the program and carry out its objectives.• Acts as a representative of the program.• Participates in project management.• May secure external funding as needed.Level Guidelines• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems• Responds to a broad range of inquiries and requests• May provide training and/or direction to lower-level staff• May lead projects of moderate scope and complexity• Provides guidance to students Appointment Type:Regular with Term Appointment (Fixed Term) Proposed End Date or Length of Term:June 30, 2028 Number of Months Employed Per Year:12 Month Work Period Time Type:Full time Pay Grade:PS807 Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager. Original Posting Date: April 23, 2025 Posting Close Date:May 7, 2025 Job Requisition Number:R16858 By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu . If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 . General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.