**All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).** **Working Title:** Program Support **Institution:** Metropolitan State University **Classification Title:** Office & Admin Specialist Sr **Bargaining Unit / Union:** 206: AFSCME - Clerical and Office **City:** St. Paul **FLSA:** Non Job Exempt **Full Time / Part Time:** Full time **Employment Condition:** Classified - Unlimited **Salary Range:** $21.90 - $31.21 **Job Description** Metro State University, Minnesota’s public, urban university, and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire a Program Support. This is a part-time permanent position within the College of Nursing & Health Sciences. **Job Responsibilities:** To monitor and ensure compliance of student pre-practicum requirements and determine student eligibility to participate in clinical courses offered by the College of Nursing & Health Sciences (CNHS). Ensure that students, faculty and staff are compliant with the requirements of the clinical sites in which they visit. In conjunction with program constituents, establish and enforce a timeline and program plan for collection of pre-practicum requirements to meet the evolving needs of programs, accrediting agencies and external partners. **Minimum Qualifications** The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position: + The ability to read and comprehend medical terminology/test results sufficient to evaluate if individual requirements are being met. + Skilled in customer service to provide prompt, courteous and accurate information to customers in person, on the phone, and through e‐mail and other written correspondence, including the ability to explain laws, regulations and policies to a wide audience. + Skilled in accurate data entry with the ability to input data quickly and accurately and check input and output data for completeness, accuracy and discrepancies. + Knowledge of word processing software such as Microsoft Word sufficient to create, format, edit, print, and save a variety of documents, including tables, charts, and graphs. Create reports by combining and presenting data from multiple sources in an organized format. + Knowledge of spreadsheet software such as Microsoft Excel sufficient to create statistical reports and use advanced spreadsheet features. + Knowledge of polices and experience maintaining confidential data as student records and medical information **.** **​** **Preferred Qualification** + Bachelor’s degree or Bachelor’s degree in progress. + Analytical skills sufficient to be able to prioritize tasks/requests in a fast paced/changing environment. + Familiarity with ISRS or another similar student information system sufficient to pull data quickly and with accuracy. + The ability to analyze and make recommendations to management for new or revised administrative and program practices and procedures for smooth and efficient office operation. + Ability to handle competing priorities at one time with diplomacy. + Adapt to continuous changes sufficient to work constructively under pressure and cope with ambiguity and setbacks. + Experience using Student Passport, Exxat or similar student tracking software. + Strong commitment to helping students be successful. + Detail-oriented and organized. + Knowledge of state laws and college policies (i.e., FERPA, MGDPA, etc.) **Other Requirements** **Physical Requirements of the Job:** Requires occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. **Notice** : In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State vehicle use criteria and consent to a motor vehicle records check. **Work Shift (Hours / Days of work)** Monday – Thursday, approximately 7:30 am to 12:30 pm, flexibility in schedule is required to meet peek and valleys of position **Telework (Yes/No)** No **About** **The University:** _Metro State University empowers learners to transform their lives and communities through relevant, student-centered education in an inclusive, anti-racist, and supportive learning environment._ Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2023. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be “where learning meets living.” Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 31 out of 1,206 in 2024). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 (https://www.minnstate.edu/Equity2030/index.html) goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies (https://www.metrostate.edu/about/diversity) are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is finalizing a new strategic plan, with the draft goal of enhancing its legacy of student success by becoming the region’s premier institution for high-quality, accessible, and equitable education, promoting social mobility and community engagement. Visit the Metro State University website (http://www.metrostate.edu) to learn more about the university, our programs, and our students. Learn more about Minnesota State Colleges and Universities at their website (https://www.minnstate.edu/) . For campus safety information and crime statistics visit: https://www.metrostate.edu/students/support/safety **The School/Academic Department:** The College of Nursing and Health Sciences provides innovative, accredited programs in the areas of nursing and dental hygiene. We promote educational advancement through uniquely designed programs, community partnerships, scholarly activities, and academic excellence, guided by our mission to prepare you to enhance the health of under-served and diverse populations upon graduation. **Salary Range:** $21.90 to $29.65 per hour depending upon qualifications **Applications must be received by 12:01 AM on** **Closing Date: Wednesday, February 13, 2025** *To comply with privacy and data practices requirements, please refrain from including personal information or photographs in your application materials. * Employment for this position is covered by the collective bargaining agreement AFSCME which can be found at: https://mn.gov/mmb-stat/000/az/labor-relations/afscme/contract/2023-2025/afscme-contract-2023-2025.pdf For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529. Metro State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. The University provides reasonable accommodations to qualified individuals with disabilities upon request. **Benefits Information:** At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. **Desired Start Date:** 03-12-2025 **Position End Date:** **Open Date:** 01-21-2025 **Close Date:** 02-13-2025 **Posting Contact Name:** Kab Chu Yang Heu **Posting Contact Email:** sn4445zg@minnstate.edu