Program Support Specialist Date Posted: Oct 7, 2024 Requisition ID: 450764 Location: Indianapolis, IN, US, 46204 The Office of Judicial Administration is responsible for the efficient administration of all agencies that operate under the direction of the Chief Justice and the Supreme Court. That includes 200 personnel; fiscal management; communication; technology; legal services; intergovernmental relations; services for the trial courts; and support for court boards, commissions, and committees. The Office is headed by Chief Administrative Officer Justin P. Forkner, who reports directly to the Chief Justice of Indiana and serves as the link between the Chief Justice and the agencies of the Court. Salary: The salary for this position traditionally starts at $42,900 but may be commensurate with education and/or experience. To Apply: Please apply by October 21, 2024 About the Job: This position serves as Program Support Specialist for the Indiana Office of Court Services, Justice Services Division, supporting the Juvenile Detention Alternatives Initiative (JDAI), Inter-State Compact, and Program Certification which includes problem-solving courts, court alcohol and drug programs, and pretrial agencies. Additionally, this position assists as needed with preparation and logistics for meetings and events hosted by the Office of Court Services. A Day in the Life: • Provide administrative support to ensure efficient function of programs, initiatives, and activities conducted by the Justice Services Division, including tasks related to organization, coordination and communication that require accuracy, timeliness, and high-quality work product • Serve as primary administrative point of contact and support for the Division • Screen calls, maintain accurate distribution/contact lists, respond to correspondence as appropriate • Track calendars to coordinate and prepare for internal and external meetings, appointments and conferences • Prepare and set up for meetings, including sending invitations and tracking responses, room reservations, lobby notices, assembling materials, operating technology, ordering and setting up food and refreshments, serve as on-site logistics manager, return rooms to order after meetings • Take meeting notes/minutes, prepare for distribution and distribute when requested • Draft correspondence and review documents and presentations • Create handouts/infographics • Create registration or survey forms using Wufoo, track, aggregate and report responses • Serve as point of contact for reviewing invoices and processing for payment • Assist in planning, preparation and execution of training and conference events including development of agenda, content, presenters/speakers, materials and logistics management • Track completion of reporting requirements submitted to the Division • Organize and maintain distribution and storage of publications • Maintain training records for all trainings initiated or contracted by the Division • Additional duties as assigned What You'll Need for Success: Integrity • Exercise discretion in handling confidential information and materials • Maintain personal and business affairs in a manner that ensures public confidence in the integrity, competence, impartiality, and independence of the judiciary as well as avoid situations that could lead to conflict, or the appearance of conflict Professionalism • Interact with all persons in a respectful manner, maintain business-like appearance, and promote harmony in the workplace • Interact with executive branch agencies, federal agencies, and judicial officers in a manner that promotes confidence and respect in the Office of Judicial Administration Organization • Manage assignments to ensure all tasks are completed within deadlines • Effectively manage time and prioritization of tasks and projects Customer Service • Act as a liaison when interacting with management, staff, internal and external stakeholders to provide program specific information, answer questions, and address issues/problems raised • Successfully diffuse elevated conversations and manage conflict resolution Communication • Communicating effectively and respectfully with team members, supervisors, and staff in other divisions of the Office of Judicial Administration • Communicating effectively in writing as appropriate for the needs of the audience Problem Solving • Identify problems and review related information to develop and implement solutions • Use deductive reasoning skills to meet several complimentary goals Technology and Tool Usage • Learn and adapt to new technologies within the Microsoft Suite as well as Supreme Court systems Benefits package for full-time employees: The State of Indiana offers a comprehensive benefits package for full-time employees which includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans; • Wellness program (offers a premium discount for the medical plan and gift cards); • Health savings account, which includes bi-weekly state contribution; • Deferred compensation 457B account (similar to 401k plan) with employer match; • Two (2) fully funded pension plan options; • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: + 150 hours of paid new parent leave; + Up to 7.5 hours of paid community service leave; • Combined 180 hours of paid vacation, personal, and sick leave time off; • 12 paid holidays, 14 on election years; • Group life insurance; • Employee assistance program that allows for covered behavioral health visits; • Qualified employer for the Public Service Loan Forgiveness Program; • Free Parking for most positions; • Free LinkedIn Learning access • Hybrid Option for eligible employees/positions Equal Employment Opportunity: The Indiana Supreme Court is an Equal Opportunity Employer. Equal employment opportunities are provided to all applicants for employment without regard to race, color, religion, sex (including pregnancy), gender identity, national origin, age, disability, marital status, political affiliation, socioeconomic status, status as a protected veteran or any other protected status in accordance with applicable federal, state, and local laws, and the Indiana Judicial Code. If you are a qualified individual with a disability and will need reasonable accommodation to assist you in applying for the position or performing the essential functions of the job, the Indiana Supreme Court will provide such reasonable accommodations. Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=indianaoff) to apply.