Lenox, Massachusetts, USA
17 days ago
Programming Manager
Overview Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings. Responsibilities Under the direction of the General Manager with functional direction facilitated by Corporate Director of Programing, the Programming Manager is responsible for the development of all retreat programming content and weekly schedules. This includes relevant on-property and local activities, themed featured events, private group-specific programming, and collaborative programming with outside contracted luminaries. This is achieved through coordination and collaboration with Retreat operational departments in the areas of Spiritual Wellness, Fitness, Mind-Body, Outdoor Sports, Creative Expression, Events & Culinary, Guest Services and the Spa. The Programming Manager will also work closely with the enterprise leadership to plan for and develop programming with Canyon Ranch experts across the brand. The programming manager drives communication flow and follows up on deliverables from retreat operational departments and marketing, changing course as needed based on business performance and guest feedback. Qualifications Bachelor's Degree or equivalent experience Preferred wellness and fitness background Strong organizational and computer skills. Ability to create an empathetic and encouraging environment for all guests and colleagues. Ability to anticipate, identify and resolve problems quickly and effectively.
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