Project Administrator, Emerging Technology (Temporary)
Hyster-Yale Materials Handling
**Job Title**
Project Administrator, Emerging Technology (Temporary)
**Job Category**
Business Support Services
**Job Description**
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Project Administrator** **, Emerging Technology (** **Temporar** **y** **)** based at our **Greenville, NC** location.
What you will do:
+ Provide dedicated support to dealers and customers for Hyster and Yale Emerging Technology solutions.
+ Develop an in-depth understanding of our solution platform and project management processes to offer timelyassistance.
+ Coordinate activities with dealers and technology partners to ensure smooth deployment of emerging technology projects.
+ Serve as the main point of contact to ensure seamless transition of project details from sales to the project delivery team.
+ Troubleshoot and resolve issues from calls, emails, and CM tickets, and work with the supply chain to ensure visibility of truck locations for ongoing projects.
Who you are:
+ A proactive problem-solver with strong organizational skills and attention to detail.
+ A clear communicator, able to effectively coordinate between teams and provide customer support.
+ Tech-savvy and adaptable, with the ability to learn new technologies quickly.
+ A collaborative team player who thrives in dynamic, fast-paced environments.
+ Customer-focused, with the ability to troubleshoot and resolve issues efficiently.
What you will need:
+ Bachelor’s degree preferred (entry-level position with a Bachelor’s).
+ Associate degree with 3+ years of experience in customer service or system support.
+ In lieu of a degree: 5+ years of experience in customer service or system support roles.
Skills, Experience & Abilities
+ Strong customer service experience (phone and email support).
+ Excellent written and verbal communication skills.
+ Familiarity with telemetry systems or similar technology platforms.
Who we are:
Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
What we offer:
_Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work_ _option_ _, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)._
\#LI-ARD
\#LI-ONSITE
**Job Type**
Agency Temp
**Time Type**
Full time
**Work Hours**
40
**Travel Required**
No
**Primary Location**
HY US Greenville, NC (Headquarters)
**Address**
1400 Sullivan Drive
**Zip Code**
27834
**Field-Based**
No
**Relocation Assistance Available**
No
**We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.**
**EOE/Minorities/Females/Veterans/Disabled**
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