Job Description:

The IT Service Center is responsible for resolving customer/client technical problems and responding to questions in accordance with service level objectives, processes, and procedures. The team also plays a strong part in support readiness for the deployment of new technologies, applications, and processes throughout Cardinal Health.  A Project Advisor is responsible to understand and execute the project lifecycle and leverage tools and techniques to meet the specific objectives.

Job Requirements and Responsibilities:

Demonstrates knowledge and experience with the IT project management lifecycle such as initiating, planning, executing, monitoring/controlling, and closing processes.Partner with project manager, customer and client advisors on the successful execution of build initiatives.Work closely with the project manager to communicate updates to the frontline analysts and leadership on support processes and issues.Effectively balances competing constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to drive successful outcomes.Prioritizes multiple deliverables while continuing to meet deadlines.Required to learn and become proficient in our organizational processes.Ability to lead IT initiatives and can align the needs of the technology to our best practices.Create and maintain process documentation through coordination with various teams.Works well in a collaborative, fast-paced environment.Works on assignments of moderate scope and complexity.Identifies possible solutions to a variety of technical problems and takes actions to resolve.Achieve positive outcomes when receiving only general guidance (may receive more detailed instruction on some efforts).Maintain current, detailed plans and milestones to support various initiatives.Create, maintain and distribute regular status reports and updates to stakeholders and leadership.Ensure project milestones are met on time and identify risks pertaining to the execution of the project.Receives general guidance and may receive more detailed instruction on new projects.

Qualifications:

Bachelor’s degree in related field or equivalent work experience.2+ years demonstrated experience leading IT initiatives with a demonstrated ability to execute on time and on budget.Proficiency in Microsoft Office products preferred.Strong written and verbal communication skills with experience communicating status, issues and risks to stakeholders and leadership.Strong leadership skills.Ability to effectively plan and organize a project or initiative.Prioritize tasks, manage time effectively, and ensure that the deliverables are completed within the set timeframe.Strong interpersonal, collaboration, organization, and problem-solving skills.Detail oriented and highly motivated.Possess high level of personal initiative.Exceptional presentation skills.Applicable technical certifications preferred.Candidate must be amenable to flexible scheduling.Work from Home Ready (with minimum 45 mbps internet connection).

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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