LOCATION: Newington, CT. This is an in person role, not hybrid, not remote WORK SCHEDULE: Monday-Friday 8:30 am - 5:00 pm SUMMARY To assist account directors, account executives and account managers in the day-to-day handling and maintenance of the mailing programs of assigned accounts. Provide administrative and professional secretarial support to the account services department. ESSENTIAL DUTIES AND RESPONSIBILITIES + Input data into CJM, process changes to job. May include setting up new customers. + Generate inventory, production count and other miscellaneous reports. Provide general follow-up assistance. + Follow-up on material leftovers: Assist AM in supplying customers with leftover balance reports. Attain material disposition. Write transportation orders. + Mailpiece preparation: + Process customer samples + Verify accuracy of production samples. + Prepare customer samples for approval + Assist in the preparation of internal production samples + Verify and file production QC pulls + Perform record keeping. Assist in sign-off preparation. + Assist in preparing postage requests, postal reports and scan 3602’s. + Prepare transportation orders to ship samples + Prepare PDF’s for clients. Assist Quote Team with scanning and filing. + Backup telephone function. Provide switchboard/receptionist relief. + Make hospitality arrangements, as required. + Perform all duties in a confidential and professional manner. + Complete special projects, as required. + Comply with company rules and regulations. + Maintain confidentiality of company-sensitive data. + Implement a commitment to quality philosophy and recommend methods and procedures to reduce cost and/or improve operating efficiency of the department. + Keep manager/supervisor informed of activities and situations that will impact the achievement of corporate or department goals and objectives. + Perform other related duties as required to achieve the goals and objectives of the department and company. EDUCATION/EXPERIENCE + Associates degree plus 1-2 years of experience in a clerical position or equivalent experience COMPETENCIES + Team oriented + Detail oriented + Excellent verbal and written communication skills + Proficiency in Microsoft Office Word, Excel and Power Point + Knowledge of word processing software + Excellent organizational skills