Project Buzz - Instructional Design
Concentrix
Job Title:
Project Buzz - Instructional DesignJob Description
The Sr. Specialist, Instructional Design is responsible for managing end-to-end processes as lead designer to effectively design and develop adult classroom facilitator-led and self-paced materials. This position manages training materials, including new-hire, continuing education, or maintenance needs to support client or internal programs and ensure superior workforce preparation.Essential Functions/Core Responsibilities
Develop and maintain training materials for participants and facilitators, containing learning objectives, activities, content based on top call drivers, and performance measurements Collaborate with peers to propose creative learning solutions when developing training materials for different audiences Identify and provide improvement recommendations to lesson specifications, including, but not limited to, suggesting alternative delivery methods/approaches Interact and lead discussions with multiple key stakeholders to solicit input on the needs of the program and vision for classroom delivery strategies Mentor peers by conducting peer reviews for other Instructional Designers Lead learning initiative projects while driving consistency within the core team members Create onboarding material, a development SharePoint site for content creation, and other supporting documentation for projects Lead or collaborate with business stakeholders for analysis and build a redesign curriculum map as needed (for example, changing the overall flow based on top call drivers to improve efficiency or reduce training time) Lead Trainer the Trainer teach backs (course demo); synthesize, clarify and follow-up on feedback Oversee implementation, organize and consolidate feedback from multiple sources, conduct performance analysis to validate effectiveness of training material post-development, and update the material accordingly Request/access, read and interpret reports to perform analysis, including trending performance gaps and recommending a learning solution Actively research and stay current on industry trends to recommend innovative techniques to improve the current standards Provide additional support or act as a backup to the Instructional Design Manager when he/she are out of the office, including, but not limited to:Oversee, coordinate, prioritize, assign, and monitor work assignments among team members within targeted effort hours and timelinesLead problem resolution and escalations, and guide team members to use critical and creative thinking to identify and apply sound business solutions to achieve customer satisfaction\"
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Location:
PHL Quezon City - Tera Tower 11th FloorLanguage Requirements:
Time Type:
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