Project & Contract Operations Manager
ASM Global
OverviewThe Project & Contract Manager is responsible for overseeing, conducting, and developing operations tasks, multidisciplinary scopes of works, bid/procurement processes, manage projects schedules, and coordinate people to ensure that operations run smoothly, needs delivered on time, and produce the desired results within assigned budget. This position must have the ability to work effectively with ever-changing priorities and/or situations and reports directly to the Operations Manager.Responsibilities Include the following. Other duties may be assigned:Develop multidisciplinary scopes of works (electrical, civil, mechanical, among others) to guarantee that capital and operational improvements are completed.Provide leadership and direction for day-to-day operations over a team of employees and contractors to meet demands of both external and internal customers.Provide leadership and direction to ensure that all projects are delivered on time, within specifications and within budget.Develop execution plans for maintenance: preventative and reactive, troubleshooting, and repairs of the building’s equipment.In charge of all calls related to operations events or urgent needs.Manage services contracts.Support other managers to gather operations needs, design and execute an operational plan.Assists with the training and development of the operations staff and equipment’s end users.Coordinate and communicate with staff to ensure smooth operation between shifts and proper handoff of operation.Manages the beginning and end-of-shift report capturing and communicating key services, safety, and equipment issues.Complete procurement process for building supplies, services, and emergencies.Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibilityProcures projects through both bid and negotiated processes ensuring compliance with company policies.Generate, manage, and control projects’ documentsEnsure resource availability and allocationDevelop a detailed project plan to track progressReport and escalate to management as neededEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentationOther duties as assigned.Supervisory ResponsibilitiesDirectly supervise employees in the Operations Department. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience Bachelor's Degree (BS) from four-year college or university, Mechanical Engineering degree preferredThree to five years of related experience in a similar position or equivalent combination of education and experienceStrong knowledge in facility capabilities, industry terminology, drawings, event related services and technical requirements of HVAC, Mechanical and Electrical systems.Experience in operational and or construction management and contract administration requiredExperience in building maintenance concepts and proceduresSkills and AbilitiesExcellent verbal, written and interpersonal skills essentialDemonstrated technical knowledge of construction management is requiredGood analytical skills, including ability to lead, facilitate, plan, document and organizeAbility to read and understand multidisciplinary drawings and sketchesCustomer Focus – is dedicated to meeting the expectations and requirements of internal and external customersOrganized – can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently. Must display sense of urgency, ability to work under pressure, with attention to detailsMust be able to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of daysMust be able to operate a forklift and other industrial equipmentTeam Player – Creates strong morale and spirit within team; shares wins and successes; fosters open dialogue; creates a feeling of belonging in the team.Familiarity with OSHA, ADA and related state and federal regulations requiredAssess situations exercising decision-making authorityMust be able to speak, read, and write Spanish and EnglishSolid organizational skills including attention to detail and multi-tasking skills Computer SkillsProficient in MS Office Word, Excel, Power Point and OutlookKnowledge in Construction Management System (desired)Certificates, Licenses, Registrations Valid EIT Engineer License preferred.Note:ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.
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