The Project Coordinator is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

Responsibilities

Assist our clients through the website production process until their website is launched. Act as the bridge between our clients and the production team. Ensure the project remains within scope. Report the progress of projects to clients on a regular basis. Keep the project timeline within the approved schedule. Assist in tracking web project issues and drive their resolution. Create project status reports and deliver status updates to clients and manager. Proactively make suggestions to clients on how to improve their online presence through industry best practices. Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly Keep up to date with current design trends – primarily in web design, but also in other fields as well Must maintain excellent customer relationship. Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals. Coordinate with our Los Angeles office by phone & email. Anticipate errors in the projects prior to clients calling customer support or sales. Successful launch of projects with little to no tweaks from Quality Assurance. Be Proactive in reviewing the websites for possible issues and revisions. Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations. Must undergo and pass Advanced IDX training.

Key Competencies

Great Communicator Team Player Eager to Learn and grow Well Organized Patient Flexible and Resourceful Tenacious and Assertive Good Attitude Coachable Creative