Big Red Rooster Flow

Come join a team where People make the difference!  As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

RESPONSIBILITIES

Expert on client brand standards, suppliers, and branding materialsStay up to date on product knowledge, processes, and best practicesRead and analyze survey information and site documentsAct as the primary contact for non-project customer inquiries and support requestsQuote materials and place orders for projects and maintenance requestsIdentify scope of work challenges and communicate with stakeholders for resolutionResolve issues effectively, escalating complex problems to appropriate departments as neededManage workload to meet KPIsUse internal systems and reporting to manage day-to-day priorities and objectivesIdentify opportunities for process improvement and communicate through the proper channelsContribute to a positive company and team cultureOther responsibilities as assignedCommunicationProvide excellent customer service by actively listening, understanding needs, and executing a solutionRespond effectively to sensitive inquiriesVerbally communicate effectively with clients/customersEscalate appropriately when there are questions or escalated issuesCritical ThinkingAbility and willingness to face challenges and solve problems while maintaining effective customer relationships by meeting or exceeding their requirements and expectationsAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret various instructions furnished in written, verbal, diagram, or schedule formQUALIFICATIONS1-3 years working in a business environmentProficient in Microsoft Office applications, primarily Outlook and ExcelOffice background with working knowledge of principles, practices, and techniques of project managementExcellent organizational and multitasking skills, with keen attention to detailStrong interpersonal and communication skills, both verbal and writtenExcellent communication and time management skills to operate in a fast-paced and dynamic work environmentProblem-solving mindset and ability to work collaboratively with cross-functional teamsEDUCATIONBS or BA Degree, or similar experience

SALARY RANGE: $50K - $60K

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.