Job Title: Project Coordinator
Job Description

As a Project Coordinator, you will be responsible for checking and enriching Work Orders to be scheduled in bridge Field Services (bFS) or other systems. You will ensure that these orders include urgency/requested dates, customer information, correct installed base, scope of work, and time to execute. You will also prepare and prioritize interventions based on various criteria, assign work orders for the next three months, communicate proactively with customers, monitor execution, and participate in regular meetings to optimize scheduling.

ResponsibilitiesCheck and enrich Work Orders to be scheduled in bridge Field Services (bFS) or other systems.Ensure Work Orders include urgency/requested dates, customer information, correct installed base, scope of work, and time to execute.Prepare and prioritize interventions based on customer type, contracts with SLAs, customer availability, spare part and FSR or subcontractors’ availability.Assign work orders for the next three months, balancing customer requirements, material delivery, and skilled FSR availability.Maximize FSR utilization rate by minimizing travel, idle, and overtime, and combining multiple interventions when possible.Communicate proactively with customers, confirming intervention details and reminding FSR of constraints.Monitor the smooth execution of interventions, rescheduling or cancelling if required.Support FSR remotely on visit/calendar management and maintain Work Orders data quality.Complete work orders for non-connected external technicians.Participate in regular meetings with the Field Services Execution team and build improvement plans based on dashboards.Essential SkillsProject coordinationWork orders managementKPI managementScheduling and coordinationProject planning and schedulingExpertise in MS Office ApplicationsCustomer requirements managementMaterial selectionSchedule planningAdditional Skills & QualificationsAssociate degree and/or equivalent experience (1-2 years experience)SAP knowledge (asset)Knowledge of Field Service Business (preferred)Canadian experience (asset)Work Environment

You will be working out of the DDO location with a hybrid schedule (2 days on-site). You will be directly reporting to the manager of the Order & Planning team based out of Calgary. This position is to support the workload due to a team member on leave in Montreal.

Pay and Benefits

The pay range for this position is $28.00 - $30.00

Workplace Type

This is a hybrid position in Montreal,QC.

À propos d'Actalent:

Actalent est un chef de file mondial des services d’ingénierie et de sciences et des solutions de talents. Nous aidons les entreprises visionnaires à faire progresser leurs initiatives en matière d’ingénierie et de science en leur donnant accès à des experts spécialisés qui favorisent la mise à l’échelle, l’innovation et la mise en marché rapide. Avec un réseau de près de 30 000 consultants et plus de 4 500 clients aux États-Unis, au Canada, en Asie et en Europe, Actalent est au service d’un grand nombre d’entreprises du classement Fortune 500.

La diversité, l’équité et l’inclusion

Chez Actalent, la diversité et l’inclusion constituent le pont vers l’équité et la réussite de notre personnel. La diversité, l’équité et l’inclusion (DE&I) sont ancrées dans notre culture par :

L’embauche des talents diversifiés ; Le maintien d’un environnement inclusif par une autoréflexion permanente ; La mise en place d’une culture de soin, d’engagement, et de reconnaissance par des résultats concrets ; L’assurance des opportunités de croissance pour nos gens.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à actalentaccommodation@actalentservices.com pour connaître d’autres options d’accommodement.

Numéro du permis d'agence de placement de personnel : AP-2000486 (Canada – Québec)
Numéro du permis d'agence de recrutement de travailleurs étrangers temporaires : AR-2000485 (Canada – Québec)

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Personnel Placement Agency Permit Number: AP-2000486 (Canada – Quebec)
Temporary Foreign Worker Recruitment Agency Permit Number: AR-2000485 (Canada – Quebec)