About Digicel

 

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

 

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

 

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

 

               Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

 

Visit www.digicelgroup.com for more.

 

Primary objective of the job: 
 

The Group Technology Project Coordinator is a key enabler of this journey, providing essential support to project managers and teams. By preparing detailed reports, tracking resources and assisting with accountability for action items, you will enhance project efficiency and outcomes. Your role will bridge cross-functional teams, streamline processes and ensure projects stay aligned with organizational goals. This is an opportunity to contribute meaningfully to our digital transformation, working alongside diverse teams and playing an integral part in delivering impactful technological initiatives.

 

Main Duties and Responsibilities:

 

Project Coordination

 

Support Project Managers in creating and maintaining project plans, schedules and timelines Coordinate project resources, ensuring efficient allocation and usage across multiple projects Assist in the organization of project kickoffs, status meetings and workshops

 

Reporting and Documentation

 

Prepare and distribute project status reports, highlighting key milestones, risks and issues Maintain accurate project documentation, including action trackers, risk logs and meeting minutes Ensure all project records are up-to-date and accessible to stakeholders

 

Monitoring and Issue Management

 

Track project progress against plans, flagging potential risks or deviations for escalation Assist in identifying and documenting project risks and dependencies, supporting mitigation efforts Monitor adherence to project deadlines and quality standards

 

Governance and Compliance Support

 

Facilitate communication between project teams and stakeholders Ensure alignment on project goals, timelines and deliverables Provide administrative support to ensure compliance with project governance frameworks and organizational standards Help Project Managers manage action trackers and follow up on key deliverables with responsible parties

 

Stakeholder Communication and Coordination

 

Act as a central point of contact for project updates and queries, ensuring timely communication across teams Facilitate alignment between cross-functional teams and external partners to ensure project success

 

Academic Qualifications and Experience Required:

 

Bachelor’s degree in Business Administration, Project Management or a related field 2–3 years of experience in project coordination, project support or similar roles Proven experience in stakeholder engagement and managing cross-functional teams Proficiency in project management tools such as Microsoft Project, JIRA or Smartsheet Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word) Strong organizational and time management skills Certification in project management (e.g., CAPM, PRINCE2 Foundation) is an advantage

 

Functional Skills:

 

Be Organized and Detail-Oriented: Excel in managing schedules, documentation and multiple priorities Communicate Effectively: Possess strong interpersonal and communication skills for interacting with diverse teams and stakeholders Problem-Solve Proactively: Identify issues early, propose solutions and take initiative to resolve challenges Foster Collaboration: Work well in a matrix-managed, cross-functional environment and building strong relationships across teams Adapt to Change: Be flexible and resilient in managing dynamic and fast-paced project environments

 

 

 

DISCLAIMER:

 

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.