Location: 2721 N Central Ave, Phoenix, Arizona 85004 United States of America Under the direction of the Manager of HR Operations & Project Management, this Team Member will be responsible for organizing project assignments to perform business analysis, reporting results, providing feedback, participating in meetings and ensuring all deadlines for certain projects are met which may include coordination with our Human Resources and Technical Teams. This Team Member must be detail oriented with a go-getter attitude ready to review and recommend enhancements regarding current processes and procedures that benefit all Team Members. It is essential that this individual drive collaboration and partnerships not just within the Operations team, but also in the HR team, and organization as a whole. Essential Duties: + Support the day-to-day workflow, organization of projects, and administrative duties + Work independently to deliver on responsibilities in collaboration with the Operations Manager + Provide support and tracking for various projects + Effectively communicate the status of projects to management and follow through on projects to be sure deadlines are met + Make recommendations for improvements to processes and tools + Perform quality checks on electronic processes and procedures to ensure functionality and efficiency + Evaluate potential problems and technical glitches to develop solutions + Seek ways to improve procedures to be seamless for Team members, and operate at reduced cost to the company + Research Team member experience with HR resources and develop standards for responses + Learn the needs of our Field team through initial and routine hands-on work and interaction by working with Field personnel, by phone and email + Analyze process needs, submit projects to HR Technical Team and manage timely and accurate completion + Maintain documentation for HR processes and procedures + Provide training to new team members when needed + Directly support Company management including occasional After Hours to handle actions needed in uhaullife.com. Assess whether there is an issue with the ease of the tool or process + Provide supplemental support and coverage while other Team Members are out of office or need additional support + Other duties performed as needed given by the HR Operations Manager Basic Qualifications (Required Skills & Experience): + Maintain absolute confidentiality + Energetic, enthusiastic, positive + Strong analytical and reasoning skills + Strong communicator, verbal and written + Tech-savvy + Dedicated, dependable and reliable + Strong organizational skills + Experience managing projects + Confident in decision-making and making recommendations after thorough research is complete + Ability to multi-task, adapt quickly and work in a fast-paced environment + Desire and action to contribute as an HR Team Utility Player as projects present themselves + Persistence to accomplish projects and goals working with others in a polite manner + Independent and team player + Advanced Microsoft Excel and Word skills + Knowledge of Microsoft Outlook and Teams + Workday experience preferred + Azure experience preferred U-Haul Offers: + Full Medical coverage + Prescription plans + Dental & Vision Plans + New indoor fitness gym + Gym Reimbursement Program + Registered Dietitian Program + Weight Watchers + Onsite medical clinic for you and your family + Career stability + Opportunities for advancement + Valuable on-the-job training + Tuition reimbursement program + Free online courses for personal and professional development at U-Haul University® + Business and travel insurance + You Matter Employee Assistance Program + Paid holidays, vacation, and sick days + Employee Stock Ownership Plan (ESOP) + 401(k) Savings Plan + Life insurance + Critical Illness/Group Accident + 24-hour physician available for kids + MetLaw Legal program + MetLife auto and home insurance + Mindset App Program + Discounts on cell phone plans, hotels, and more + LifeLock Identity Theft + Savvy consumer wellness programs - from health care tips to financial wellness + Dave Ramsey’s SmartDollar Program + U-Haul Federal Credit Union + Wellness Program U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.