Project EngineerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Associate Project Manager

Your role and responsibilities

In this role, you will have the opportunity to provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction.The work model for the role is: #Li - OnsiteThis role is contributing to the Motion Large Motors Division in Vadodara, Gujarat.You will be mainly accountable for:•\tEnsures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.•\tRecommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.•\tKeeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts.•\tPreparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management.

Qualifications for the role

\tDegree in Engineering preferably BE Electrical Engineering with hands on experience in Sales Support/Customer Support \tAbility to demonstrate your experience in Order Execution with 5+ years of experience in relevant field.\tYou are passionate about Customer handling & Order execution.\tYou are at ease communicating in English.

More about us

The Large Motors and Generators Division offers a comprehensive product portfolio of large AC motors and generators. From general purpose to highly customized designs, synchronous motors and high voltage induction motors provide high efficiency, reliability and availability across all major industries and applications, including some in the toughest and most demanding environments. The division also has a long track record of designing and building generators for wide range of industries, including power generation, marine, oil and gas, mining, and data centers. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory