We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   

                                                                                                                           Project Interface Manager

 

About Alstom in India

Alstom has established a strong presence in India. Currently, the company is executing metro projects in several Indian cities including Chennai, Kochi and Lucknow where it is supplying Rolling Stock manufactured out its state of the art facility at SriCity in Andhra Pradesh. In the Mainline space, Alstom is executing Signaling & Power Supply Systems for the 343 Km. section on World Bank funded Eastern Dedicated Freight Corridor. Phase 1 in the construction of the new electric locomotive factory for manufacturing and supply of 800 units of 12000HP locomotives is also complete at Madhepura, Bihar while the depot at Saharanpur, Uttar Pradesh is ready to commence operation. Alstom has set up an Engineering Centre of Excellence in Bengaluru, and this coupled with a strong manufacturing base as well as localized supply chains, is uniquely positioned to serve customers across the globe. Today, Alstom in India employs close to 7500 people and in line with Government of India’s ‘Make in India’ policy initiative, Alstom has been investing heavily in the country in producing world class rolling stock, components, design, research and development to not only serve the domestic market, but also rest of the world. www.alstom.com/ India

 

 

Position Overview:

For the position of Project Interface Manager, we are looking for a very skilled, experienced and motivated individual in order to  smooth execution of e Loco Project .Manage a customer and be the single point of contact for daily project related matters to follow up with the customer, ensure project execution is smoot and customer satisfaction is achieved

 

 This position is based in Delhi & candidiate will be part of the overall project core team, but he/she requires a strongly skill of  Customer Management . He/She will interface with all relevant interface stakeholders mainly with External Customer - Various Raliway Zones , Railway Board . Direct reporting will be to the Project Manager-e Loco according to the Project Organization.

 

 

 

Key accountabilities:

 

Act as a point of contact for customer to support the project organisation on all customer issues. Day to day follow up with the customer on open issues. Information sharing with project core team on customer issues.

 

Qualification:

Graduate in Engineering (Mechanical / Electrical)

 

 Experience

Minimum 15 years of professional experience Minimum 10 years experience in customer management & Project execution

 

 

Competencies & Skills 

 

Relationship Development: Build strong relationships with customers, government authorities, and internal stakeholders

 

Proactive and efficient responses to pressing issues and challenges

 

Business Acumen

 

Aptitude in communicating, public speaking and interpersonal skills

 

Global & Cultural Awareness

 

Relationship Management

 

Resilient and able to deliver operationally in a demanding and changing environment

 

Strong ability to convince, influence & persuade

 

Good planning and organization skills

 

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.