Your Typical Day to Day Activites

Leads Plant floor application portfolio management including incident, problem, change processes, health of the portfolio, business continuity. Performs / oversee & governs daily Plant floor systems health and initiates appropriate actions as needed. Communicates effectively with the business partner and IT teams to support day-to-day operations Leads project(s) within an application portfolio to improve overall operations performance (e.g., 8-D, 6-Sigma), special projects, or management initiatives. Interaction with IT professionals such as Network Engineers, Security & Control Engineers, Application Development Teams, Application Maintenance Teams, Database Administrators and Architects Provides escalation support and troubleshooting for software, and/or operating systems Interact with management and peers/subordinates to present technical subjects Ability to work with minimal supervision. Strong communications skills to communicate directly with offshore teams, regional management, and business partners while engaging external IT SME’s/Vendors to resolve production issues. Builds and maintains strong relationship with appropriate customer base (depending on location, this may include the plant operating committee), internal IT partners, and/or internal environment related support organizations and vendors Manage purchased services engagement effectively as per SLA.