Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Description

About ThermoFisher Scientific

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $40 billion and approximately 125,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory efficiency. Through our world-class brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. You can expect a career full of hard-working possibilities.  

Position Summary:

In this role, you will have the opportunity to work with various partners, including global cross-functional teams within Thermofisher, executive teams, operational teams and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment.

Job Responsibilities:

Be the subject matter expert of your assigned programDefine program value propositions, advantages, and limitationsBe the liaison between various technical, business, and development teams to drive both proactive and reactive customer experiences solutionsOwn and support global cross-team coordination, project management, and be able to swiftly prioritize and multi task based on severity level and strong business judgementIdentify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teamsHave a passion for continuously improving the customer experienceBe a creative problem solver who always thinks critically about next stepsPossess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

Basic Qualifications:

Experience in the Digital Supply Chain, Program Management or Product Management with large global organizationsExperience learning unfamiliar systems and tools and quickly developing expertiseDemonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/servicesAdvanced ability to draw insights from data and clearly communicate them (verbal/written) to the partners and executives as requiredAdvanced skills and experience with PPTand Excel, including standard formulas and data visualizationAbility to understand customers and their behavior in order to drive new feature developmentMust be able to think creatively, deal with ambiguity, and manage changing and challenging prioritiesExceptional interpersonal and communication skills, including strong writing and speaking skills to effectively communicate with both business and technical teamsStrong attention to detail, end-to-end ownership, and getting resultsBe determined, and show ability to deliver on ambiguous projects with incomplete or imperfect dataMaster’s degree

Eligibility Requirements:

Willingness to travel up to 20-30% of the time, including international travelThe position is based in Shanghai