About this role:

This role contributes to the business by supporting Gartner Marketing & Corporate Communications efforts. Success criteria for this role includes timely completion of work for creative team associates, completion of high volume of requests within tight timelines, ability to manage own workload including daily requests and ongoing initiatives, ability to work very independently, and ability to function well within the global team. This role contributes to the success criteria for the entire Global Marketing & Corporate Communications and various teams across Gartner which includes increased efficiency in assigning production tasks, managing/monitoring tasks, efficiency in managing resource capacity, and increased productivity for the collective teams.

Role & Responsibilities

Project Coordination: Oversee and manage the workflow of design and copy editing projects in Adobe Workfront from initiation to completion, ensuring all tasks are completed on time.Resource Allocation: Assign tasks to designers and other team members based on their skills and workload, ensuring optimal use of resources.Timeline Management: Tracks tasks, SLAs and required turnaround times for production design and copyediting team members to ensure tasks are delivered on-time and in priority orderAssigns and monitors all production design and copyediting tasks within project management tool Adobe WorkfrontClient Communication: Serve as the primary point of contact between clients, pod project managers and the design team, ensuring clear and consistent communication. Partner with senior marketing operations manager to understand priorities, capacity and pipelineProblem Solving: Address and resolve any issues or bottlenecks that arise during the project lifecycle.Reporting: Generate regular status reports on project progress, resource utilization, and any potential risks or issues. Process Improvement: Identify opportunities for improving workflow processes and implementing best practices to increase efficiency.Team Collaboration: Work closely with other departments to ensure alignment and successful project delivery. Negotiates with various team members on shifting priorities and business needsDocumentation: Maintain detailed records of project specifications, timelines, and communications for future reference and accountability.Planning: Escalates capacity issues and manages PTO coverage. Managing all the IT Tickets with the teams for issues. Optimizing and improving processes and the overall approach where necessaryFeedback Loop: Collect and share feedback from clients to ensure work fulfills requests.Compliance: Ensure all projects comply with industry standards, legal requirements and company policies.

What you’ll need

Bachelor’s degree preferred7-8 years business experience working in the Marketing/Creative Production industry, in a fast paced customer service environment, preferred.Written and verbal communication skillsCapacity to manage high stress situationsAttention to detailProject ManagementThe ability to prioritize, complete multiple assignments and coordinate and monitor workflow.Capacity to work on multiple projects at once, and also to adapt to changing priorities and deadlines.Working knowledge of Google apps and Microsoft Word, Excel and PowerPoint.

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:97498

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