As a Customer Project Manager at Nokia, you will lead complex customer programs, coordinating multiple projects to deliver exceptional business outcomes. You will work closely with cross-functional teams, ensuring alignment with Nokia’s operational standards and project methodologies. Your role is pivotal in managing stakeholder relationships, communicating effectively with customers, and driving project success in scope, budget, and quality. With a focus on risk management and continuous improvement, you'll be instrumental in enhancing customer satisfaction and exploring upsell opportunities. Our collaborative work environment fosters innovation and agility, empowering you to take ownership of your projects while leveraging the expertise of diverse teams. Join us in shaping the future of connectivity while enjoying a dynamic and supportive atmosphere that values your contributions.

You have:

5-8 years of extensive experience in project managementProven ability to manage medium to large project contractsStrong competency in risk management and change managementExcellent communication skills, with experience engaging stakeholdersDeep knowledge of project financial management and forecastingA relevant graduate or postgraduate degree in management or a related field

It would be nice if you also had:

Experience in customer relationship management and upsellingFamiliarity with Nokia Mode of Operation (MoO) and PM@Nokia methodologyAbility to conduct pre-sales and sales activities effectivelyLead and manage customer programs or projects for defined products/services, ensuring alignment with contractual obligations and business objectives.Plan, coordinate, and update project timelines and budgets, adapting to changes in cost, scope, schedule, and quality.Facilitate effective communication between stakeholders and customers, addressing any complaints or adjustments to requirements proactively.Oversee risk management processes, identifying potential project risks and opportunities to enhance outcomes.Conduct regular performance monitoring, ensuring projects are delivered within approved budgets and maintaining high-quality standards.Drive continuous improvement by applying best practices and lessons learned throughout the project lifecycle.Identify upselling and cross-selling opportunities to foster long-term customer relationships and contract renewals.Lead and motivate cross-functional project teams, ensuring alignment and collaboration to achieve project goals.