Remote, USA
11 days ago
Project Manager

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Job Description:

Essential Duties and Responsibilities include the following:

Participate as a Project Manager in a Cost Savings, Service Delivery and Implementation group.Responsible for attainment of all targets: on-time, on-budget delivery of telco circuits, disconnected circuits, managed services and provisioned equipment.Manage large scale projects, kickoff meetings, customer conference calls, resources (contractors, vendors, partner carriers, people) and budgets.Meet company customer satisfaction metrics.  Manage tasks, define goals, design plans, budgets, schedules, milestones, get approvals from department heads.  Design, Generate and distribute reports on project timelines, monitor KPIs and SLAs.Update all customers regarding implementation milestones.Manage service delivery projects by communicating with service providers, customers and internal departments to ensure timely and accurate service deliveryCommunicate progress to internal and external regarding service delivery due date, services, billing or other issues.Manage day-to-day deliverables.Update project management applications, and databases.Analyze and evaluate service delivery performance

Education and/or Experience Requirements:

Bachelor’s Degree in relevant discipline.Four (4) years of project management experience is required.Experience in the telecom industry is preferred.
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