Manage all phases of IT projects to the agreed scope, time, budget and quality from initiation through to closure Manage and motivate project team resources to delivery assigned tasks and deliverables Track team progress and identify risks/issues that may impede progress using standups/team meetings Review team deliverables to ensure they adhere to quality standards/customer acceptance criteria Develop and maintain project management artefacts eg project charter, schedule, budget tracking, risk and issue logs, status reports, communications plan Provide regular status updates to project stakeholders Escalate any issues/risks as required to the project owner Manage scope change requests to the agreed change control / governance process Work with cross functional teams to identify potential business impacts of changes and then manage the actions to minimize disruption (eg business readiness activities such as communications, training, implementation planning, support arrangements) Coordinate necessary end user training including the development of documentation to enable successful implementation of the system/change and enable a smooth handover process Comply with company reporting and audit needs (local and international requirements) Proactively contribute to the PM community by identifying continuous improvement opportunities and recommendations based on project experiences/lessons learned Degree qualified in I.T. or a related discipline Project management certification (PMP preferred) 10+ years work experience in IT project delivery projects/programs including concurrent management of more than 1-2 projects at a time Experience in full SDLC project delivery with a variety of methodologies ie Agile, Scrum, Waterfall Managing offshore teams across multiple time zones Managing vendors/suppliers on/offshore Experience with a variety of project management tools eg MS Project, MS Excel, MS PowerPoint, JIRA, Confluence, SharePoint, Clarity. General insurance industry experience