Job Description SummaryAs related customer equipment, faciliaties or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Roles and Responsibilities

Projects management

The position holder directly reports to the Operations Director of Africa Subregion and functionally to the Region Operations Director.Coordinate internal resources and third parties/vendors for the flawless execution of projects (Turnkey and Extensions of Very high Voltage and High Voltage substations AIS and GIS, retrofit and maintenance) in Morocco and Sub Sahara Africa.  Lead technical contractual and financial management of constructions projects including Engineering , CW, manufacturing, Delivery, Erection and commissioning. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to monitor and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure project performance using appropriate tools and techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholdersPerform risk management to minimize project risksEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentationMeet with clients to take detailed ordering briefs and clarify specific requirements of each projectDelegate project tasks based on junior staff members' individual strengths, skill sets and experience levelsTrack project performance, specifically to analyze the successful completion of short and long-term goalsMeet budgetary objectives and make adjustments to project constraints based on financial analysisDevelop comprehensive project plans to be shared with clients as well as other staff membersUse and continually develop leadership skillsAttend conferences and training as required to maintain proficiencyPerform other related duties as assignedDevelop spreadsheets, diagrams and process maps to document needsLead and coordinate the preparation of project reviews (starting with “budget zero” review) with other involved PLs( if applicable)Ensure end-to-end project life cycle from kick-off to closure including billing, cash collection & management of bondsEnsure “project monitoring cycle” regarding Progress and Projects ReviewControl the execution of action plans issued from project reviews with focus on anticipation of events, risks identification and management, cash position.

Support main tenders

Participate to Major tender review for risks & opportunities assessmentParticipate to the elaboration of project execution strategy,Participate to the elaboration of the costing, matrix of responsibilities, Schedule and milestones, Risks mitigation

Unit financials

Provide inputs from project execution to build budget / forecast: Sales, CCM, cash flow

Ensure that the sales/Billing/Cash plan is achieved according to the monthly budget

Improvement actions

Impulse generation of improvement actions that improve projects’ execution performance

Monitor these actions and their sustainable implementation at operational level

Supervision of Contract Management

Drive and control the enforcement of Contract Management Processes with external support (Legal, finance, Risk Committee, …)

preparing and negotiating Variation Orders and Claims, with advice from the legal adviser when necessaryReport identified or anticipated deviations to the Operations Manager and proposing corrective actions

Portfolio Analysis

Backlog / Book to Bill analysis versus Budget TargetPerforms global risk assessment, forecasts, mitigation/management view, Sales/GM LandingBusiness development within portfolio: detects new business opportunities, project extensions, visits customers,

Customer Satisfaction

Deploy and monitor Grid customer satisfaction policy, standards, methods & tools (e.g surveys standards & NPS, CIS/CQS,ACT, …)Relay and facilitate the action of Grid Customer care team regarding Customer care (All Ambassadors…) programs deploymentDefine and monitor customer care/customer satisfaction improvements plans (e.g detractors / promoters plans, All ambassadors action plan….) aligned with Grid priorities

Authorities

Must participate to all decisions that impact projects’ Cash/Quality/Delivery/GM baselines & customer satisfaction.

Quality

Comply with Quality Procedures, work instructions and Processes in ebook and on siteReport or resolve any non-conformances and process in a timely mannerEnsure continuous improvement mindset within his team, and specifically that the process owners are actively seeking for improvement and adapting their processes accordingly

Health and Safety

Demonstrate EHS leadership and ensure Zero Deviation Plan is implemented within the teamIdentifies and evaluate EHS risks in own area and implements practical measures.Participates in hierarchical/ team safety visits and leads EHS improvement initiativesdemonstrating the proper acts and actively observes work conditions and behaviors, giving constructive feedback and celebrating EHS effective prevention.Actively participates in defining corrective actions when work is unsafe or when an uncontrolled risk is observed.Routinely observes routines and behaviors of others and provides immediate feedback regarding unsafe behavior and celebrates achievements or safe behaviors.Actively and routinely promotes the identification of hazards and near misses to their team/s

Required Qualifications

Electrical Engineering Bachelor's Degree.5 to 10 years’ experience in project execution, project  management  role  with T&D Engineering background.At least 5 years experience as T&D project engineer/Project manager in North Africa and SSA Africa. Well experienced on Turnkey VHV/HV/MV substations,Engineering and construction backgroundResults-orientationNegotiation & Conflict managementProblem-solving to defined improvement actions for Unit/RegionFacilitator with good communication skillsCoaching skillsDeep-dive analysis of actions feasibility & purposeArabic, French, English speaking

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position