About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. TITLE: Project Manager LOCATION: Belgrade, Serbia (on-site) Grade: 9 Position Summary & Key Areas of Responsibility Project Manager is responsible for the successful implementation of NCRV Point of Sale solutions for small to medium sized customers, including setting customer expectations, scheduling project milestones, reacting to and communicating changes in project plan and communicating customer needs across multiple teams. + This position is a member of the team responsible for understanding customer needs and delivering a complete Aloha system that meets or exceeds customer expectations. + Project Manager is responsible for managing multiple single site projects as well as managing multi-unit implementations. + Project Manager is responsible for very complex projects. Complexity is defined by project scope (number of modules, uniqueness of site, site count for a single project) and level of risk. An example of a very complex project is implementation of multi-unit customer with the full Aloha suite of modules. Managing a project from start to finish includes the following: + Manage the project from project assignment to project completion and handoff + Attend Sales to Project handoff + Schedule and lead customer Discovery meeting + Translate and communicate customer needs to deliver a complete Aloha solution + Document and communicate project milestones internally and with the customer + Ensure project tasks are meeting expected timelines + Update all task time in Project Management software + Lead post-install follow up meetings and ensure customer satisfaction + Document business process and requirements + Track all project tasks in Project Management software + Work with internal organizations to ensure project delivers on time + Apply principled practices and high standards of professionalism to projects and assignments + Develop working knowledge of industry practices and standards + Source and review documentation as needed + Independent learning + This is a customer facing position that requires a diplomatic approach to balance customer needs with NCRV process Basic Qualifications: + Previous experience in the restaurant industry + Previous experience with Point of Sale software. Previous Aloha Point of Sale experience a plus + Previous Project Management experience a plus + Excellent English communication skills, ability to effectively communicate across multiple teams + Experience with MS Office tools such as Excel, Word, and PowerPoint + Process driven and task oriented + Self-starter, detail oriented, organization skills a must + Ability to multi-task Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.” Help us run the world's top brands. At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.